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- Tasks: Deliver groceries with a smile while ensuring top-notch customer service.
- Company: Join Tesco, a leading retail giant with a focus on community.
- Benefits: Earn from £13.35/hour, enjoy flexible hours, and get discounts on shopping.
- Why this job: Be the friendly face of Tesco, making customers' days brighter.
- Qualifications: Must have a valid UK/EU driving licence and a positive attitude.
- Other info: Great career growth opportunities and supportive team environment.
Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The availability windows show the periods of time in the week we would like you to be available to work. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; if the times you are available to work match closely but not exactly to the advertised times, we'd still love to hear from you.
Customers are at the heart of everything we do. As the face of Tesco out on the road, we deliver all the way from Lands' End to John O'Groats. Our Customer Delivery Drivers meet and talk to customers in their homes every day. This role is about more than just driving: it's about helping others and delivering great service, with a smile. It's hands on, physical and full of variety. No two shifts are the same and our customers look for help in many ways. For most of the day you'll feel like your own boss, delivering to your customers, with a team of Managers and colleagues back at base to support you when needed.
Whether you are seeking flexibility, stability, or a change of career direction, everyone is welcome at Tesco.
What's in it for you?
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- Get 10% off and 15% at pay day weekends with Colleague Clubcard
- Access to free wellbeing services and resources
- Life cover of five times pay and pension with matching contributions up to 7.5%
- Benefits to suit you, from discounts and shares to cycle to work schemes
- Uniform provided and policies to support you for life's moments
- Access to colleague networks and more information about benefits
You will be responsible for delivering your part of our customer shopping trip by:
- Ensuring the van and trays are clean, tidy and organised
- Leaving the back yard clean and clear of rubbish
- Washing trays as part of the tray wash process
- Loading the van and checking roadworthiness
- Talking to customers about changes to their order, substitutions, and refunds when needed
- Taking care of products/deliveries as if they were your own
- Explaining substitutions to customers and ensuring they are not charged more
- Delivering within the customer time slot
- Calling the customer before arrival if early
- Calling the store if running 30+ minutes late
You will need to build relationships with colleagues to create team spirit, be warm and welcoming in interactions with customers and colleagues, respond quickly to changing customer needs and embrace change, be energetic and driven to deliver beyond expectations, and share ideas with your Manager and colleagues to improve the store.
A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points is required.
Customer Delivery Driver - Rossendale Haslingden Superstore employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver - Rossendale Haslingden Superstore
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions and rehearse your answers. Focus on how your skills and experiences align with the role of a Customer Delivery Driver. We want you to feel confident when discussing your ability to deliver great service with a smile!
✨Tip Number 3
Be yourself! During the interview, let your personality shine through. Tesco values warm and welcoming interactions, so don’t be afraid to show your enthusiasm for helping customers and working as part of a team. Authenticity goes a long way!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can make a lasting impression. It shows your appreciation for the opportunity and reinforces your interest in the role. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Customer Delivery Driver - Rossendale Haslingden Superstore
Some tips for your application 🫡
Show Your Personality: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and why you’re excited about this role.
Tailor Your Application: Make sure to tailor your application to the Customer Delivery Driver role. Highlight any relevant experience you have, especially if it involves customer service or driving. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforwardness, and it makes it easier for us to see why you’d be a great fit for the team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Tesco
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Delivery Driver at Tesco entails. Familiarise yourself with the responsibilities like loading the van, talking to customers, and ensuring timely deliveries. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this job is all about customer interaction, be prepared to discuss your experience in dealing with people. Think of examples where you've provided excellent service or resolved issues. Highlighting your warm and welcoming nature will resonate well with the interviewers.
✨Demonstrate Flexibility and Team Spirit
Tesco values flexibility and teamwork, so be ready to talk about how you can adapt to changing situations and work well with others. Share specific instances where you've collaborated with colleagues or adjusted your schedule to meet team needs.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, or company culture. This shows that you're engaged and serious about the position. Plus, it gives you a chance to see if Tesco is the right fit for you too.
