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- Tasks: Deliver groceries while providing excellent customer service and maintaining a tidy van.
- Company: Join Tesco, a leading retailer committed to serving customers and communities sustainably.
- Benefits: Enjoy flexible hours, 10% off shopping, 20 days holiday, and access to wellbeing services.
- Why this job: Experience variety in your work, meet new people, and feel like your own boss on the road.
- Qualifications: Must have a valid UK/EU/EEA driving licence with no more than 3 penalty points.
- Other info: Open to all backgrounds; we support flexible working to fit your lifestyle.
Customer Delivery Driver – Haverfordwest Extra
Join to apply for the Customer Delivery Driver – Haverfordwest Extra role at Tesco.
About the role
Our Customer Delivery Driver rate of pay starts from ÂŁ13.35 an hour; this increases to ÂŁ14.56 for stores inside the M25. Additional payments may also apply depending on location.
It\’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you\’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
We require you to be available during targeted windows. These include Wed 17:00‑23:00, Thu 16:00‑22:00, Fri 16:00‑22:00, Sat 17:00‑23:00. We will schedule your contracted hours within these times and give you at least three weeks’ notice of when your shifts will be. We are happy to support flexibility, so if your availability matches closely but not exactly the times advertised, we would still love to hear from you.
Responsibilities
- I ensure the van and trays I use are clean and kept tidy/organised.
- Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
- Ensuring trays are washed as part of the tray wash process.
- Loading the van as required, checking the van for roadworthiness.
- Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
- Taking care of products/deliveries as if they were my own.
- Explaining to the customer that they will not be charged any more for their substitutions.
- Delivering during the customer’s time slot.
- Calling the customer before arriving at their property if early.
- Calling the store/centre if running 30 or more minutes late.
Qualifications
- Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
- Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say “Thank you.”
- Acting quickly to respond to the changing needs of our customers and embracing change within my store.
- Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
- Sharing ideas with my Manager and other colleagues on how we can improve our store for customers.
- A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
Benefits
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% on pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%.
- Benefits to suit you – choose what you use – from discounts and shares to cycle‑to‑work schemes.
- Uniform provided and policies to support you for all of life’s moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
- Click here to read more about the benefits we have available for our colleagues.
About Us
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is “Serving our customers, communities and planet a little better every day.” Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life‑changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
Please note
Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country please click here.
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
For more information about us, please visit www.tescoplc.com.
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Get notified about new Delivery Driver jobs in Haverfordwest, Wales, United Kingdom.
Seniority level: Entry level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Retail
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Customer Delivery Driver - Haverfordwest Extra employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver - Haverfordwest Extra
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service approach. As a Customer Delivery Driver, you'll be the face of Tesco, so understanding their commitment to customer satisfaction will help you align your attitude and responses during any interviews.
✨Tip Number 2
Be prepared to discuss your driving experience and how you handle various situations on the road. Think about examples where you've demonstrated excellent customer service or problem-solving skills while driving, as these will be key in showcasing your suitability for the role.
✨Tip Number 3
Show your flexibility and willingness to adapt to different working hours. Since the role requires availability during specific time slots, being open about your schedule can make you a more attractive candidate.
✨Tip Number 4
Network with current or former Tesco employees if possible. They can provide insights into the company culture and what it takes to succeed as a Customer Delivery Driver, which can give you an edge in your application process.
We think you need these skills to ace Customer Delivery Driver - Haverfordwest Extra
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what Tesco is looking for in a Customer Delivery Driver. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills. Emphasise any previous driving roles, customer service experience, or teamwork skills that align with the job requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and explains why you would be a great fit for Tesco. Mention your ability to provide excellent customer service and your flexibility regarding working hours.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism.
How to prepare for a job interview at Tesco
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Customer Delivery Driver. Familiarise yourself with the importance of customer service, the physical demands of the job, and how to handle various delivery scenarios.
✨Showcase Your People Skills
As a Customer Delivery Driver, you'll be interacting with customers daily. Be prepared to discuss your experience in customer service and how you handle different personalities. Highlight any examples where you've gone above and beyond for a customer.
✨Demonstrate Flexibility
Tesco values flexibility in their employees. Be ready to talk about your availability and how you can adapt to changing schedules. Mention any previous experiences where you had to adjust your plans to meet work requirements.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position.