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- Tasks: Drive and deliver groceries while providing excellent customer service.
- Company: Join Tesco, a leading retailer committed to serving customers and communities.
- Benefits: Enjoy flexible hours, competitive pay starting at £13.35, and a supportive team environment.
- Why this job: Experience variety in your day, meet new people, and feel like your own boss.
- Qualifications: Must have a valid UK/EU/EEA driving licence with minimal penalty points.
- Other info: We embrace diversity and welcome conversations about flexible working arrangements.
Availability Window
| Days | From time | To time |
|---|---|---|
| Sun | 09:00:00 | 19:00:00 |
| Mon | 13:00:00 | 18:00:00 |
| Fri | 13:00:00 | 23:00:00 |
| Sat | 08:00:00 | 23:00:00 |
Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.
Itâ€s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if youâ€d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week weâ€d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and youâ€ll have 3 weeks†notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times youâ€re available to work match closely but not exactly to the times we are advertising, weâ€d still love to hear from you. Click here to read more.
Customers are at the heart of everything we do.
As the face of Tesco out on the road, we deliver all the way from Lands†End to John Oâ€Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. Thatâ€s why this role is about much more than just driving: it\’s about helping others and delivering great service, with a smile.
Its hands on, physical and full of variety. No two shifts are ever the same and our customerâ€s look for help in all kinds of different ways. For most of the day youâ€ll feel like your own boss, delivering to your customers but there is always a team of Managers and colleagues back at base ready to support you when you need them.
So whether you are looking for flexibility to suit your current lifestyle, job stability or an opportunity to change career direction everyone is welcome at Tesco.
Delivering your part of our customer shopping trip by:
- I ensureÂthe van and trays I use are clean and kept tidy/organised.
- Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
- Ensuring trays are washed as part of the tray wash process.Â
- Loading the van as required, checking the van for roadworthiness.
- Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
- Taking care of products/deliveries as if they were my own.
- Explaining to the customer that they will not be charged any more for their substitutions.
- Delivering during the customers time slot.
- Calling the customer before arriving at their property if early.
- Calling the store/centre if running 30 or more minutes late.
- Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
- Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say \”Thank you.\”
- Acting quickly to respond to the changing needs of our customers and embracing change within my store.
- Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
- Sharing ideas with my Manager and other colleagues on how we can improve our store for customers.
- A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
Our vision at Tesco is to become every customer\’s favourite way to shop, whether they are at home or out on the move. Our core purpose is \”Serving our customers, communities and planet a little better every day.\” Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.Â
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone\’s Welcome.
We know life looks a little different for each of us. That\’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please clickÂhere.
Please note
Tesco will only recruit individuals who have passed the school leaver\’s age. To find out the school leavers age for your country please click hereÂ
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
For more information about us please visit www.tescoplc.com
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Customer Delivery Driver - Dorchester Superstore employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver - Dorchester Superstore
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service philosophy. Understanding their commitment to customer satisfaction will help you demonstrate how you can contribute to their mission during any interviews or discussions.
✨Tip Number 2
Be prepared to discuss your driving experience and knowledge of the local area. Highlighting your familiarity with the routes and your ability to navigate efficiently can set you apart from other candidates.
✨Tip Number 3
Showcase your interpersonal skills. As a Customer Delivery Driver, you'll be interacting with customers regularly, so emphasising your ability to communicate effectively and build rapport will be crucial.
✨Tip Number 4
Demonstrate your flexibility and willingness to adapt. Since the role requires working varied hours, being open about your availability and readiness to adjust to changing schedules can make you a more attractive candidate.
We think you need these skills to ace Customer Delivery Driver - Dorchester Superstore
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Customer Delivery Driver position. Highlight your relevant experience in your application.
Showcase Customer Service Skills: Since this role is customer-facing, emphasise your customer service skills. Provide examples of how you've successfully interacted with customers in previous roles.
Highlight Flexibility: Mention your availability and willingness to work flexible hours as outlined in the job description. This shows that you are adaptable and ready to meet the company's needs.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-written application reflects your attention to detail and professionalism.
How to prepare for a job interview at Tesco
✨Know Your Availability
Make sure you are clear about your availability during the interview. Tesco values flexibility, so if your schedule closely matches their requirements, be ready to discuss how you can accommodate their needs.
✨Showcase Customer Service Skills
As a Customer Delivery Driver, you'll be the face of Tesco. Prepare examples of how you've provided excellent customer service in the past, and be ready to demonstrate your ability to handle various customer interactions with warmth and professionalism.
✨Understand the Role's Responsibilities
Familiarise yourself with the key responsibilities of the role, such as maintaining a clean van, managing deliveries, and communicating with customers. Being knowledgeable about these tasks will show your genuine interest in the position.
✨Emphasise Team Spirit
Tesco values teamwork, so be prepared to discuss how you've collaborated with colleagues in previous roles. Highlight any experiences where you've contributed to a positive team environment or helped improve processes.
