Customer Delivery Driver - Alfreton

Customer Delivery Driver – Alfreton

Pay starts from £13.35 an hour; increases to £14.56 for M25 stores. Additional payments may apply depending on location.

We offer a minimum of 16 guaranteed hours per week, but you can work as few as 12 hours if needed.

Availability windows (7 days a week). We will schedule your hours within these windows and give you 3 weeks’ notice of shift times.

• Sun 10:00 – 22:00
• Fri 13:00 – 23:00
• Sat 13:00 – 22:00

Responsibilities

• Ensure van and trays are clean and tidy.
• Keep the back yard clean, tidy and clear of rubbish; pick up litter as seen.
• Wash trays as part of the tray wash process.
• Load the van as required and check roadworthiness.
• Talk to customers about order changes, short code items and substitutions; offer refunds for unhappy items.
• Take care of products/deliveries as if they were my own.
• Explain to customers that they will not be charged any more for their substitutions.
• Deliver during the customer’s time slot.
• Call the customer before arriving at their property if early.
• Call the store/centre if running 30 or more minutes late.

Qualifications

• Build relationships with colleagues to create team spirit and make the store best for customers.
• Warm and welcoming in interactions with customers and colleagues; say \”Thank you.\”
• Act quickly to respond to changing customer needs and embrace change within the store.
• Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
• Share ideas with my Manager and other colleagues on how we can improve the store for customers.
• A valid UK/EU/EEA driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.

Benefits

• Holiday: 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
• Request flexible working from day one.
• Get 10% off and 15% at pay day weekends – save up to £2,000 a year with Colleague Clubcard (additional card to share).
• Access to free wellbeing services with a range of resources.
• Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%.
• Benefits to suit you – choose what you use (discounts, shares, cycle to work schemes).
• Uniform provided and policies to support you for all life’s moments.
• Access to colleague networks providing a space for inclusion and belonging.
• Click here to read more about the benefits we have available for our colleagues.

About Tesco

Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country please click here.

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately.

For more information about us please visit www.tescoplc.com.

Equal Opportunity

Tesco is an equal opportunity employer. We welcome applications from all backgrounds and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.