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For Companies At a Glance
- Tasks: Lead and inspire your team while managing store operations and driving sales.
- Company: Join Tesco, a leading retailer committed to customer satisfaction and employee wellbeing.
- Benefits: Enjoy 20+ days of holiday, flexible working, discounts, and access to wellbeing services.
- Why this job: Be part of a dynamic team that values growth, collaboration, and customer focus.
- Qualifications: Great communication skills and a passion for customer service are essential.
- Other info: Opportunity for career development and a supportive work environment.
The predicted salary is between 30000 - 42000 £ per year.
The following content displays a map of the jobs location – Folkestone
Convenience Store Manager – Folkestone Area
Job Reference tesco/TP/3905459/928656
Number of Positions: 1
Contract Type: Permanent
Salary: Competitive
Working Hours: Variable
Location: Folkestone
Closing Date: 19/03/2025
What’s in it for you
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
- Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
- Uniform provided and policies to support you for all of life’s moments, big and small
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About the role
Contract: Permanent
Shift Pattern: Varies from day to day but are planned in advance
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
You will be responsible for
- Recruiting and training the best people for your team, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills.
- Coaching your team to be passionate and knowledgeable about the products in your store, building its brand and providing customers with the right range, quality and service to ensure they keep coming back.
- Leading your team in the driving of trade activity, and using your expertise and knowledge to grow sales and maximise profit.
- Leading and building your managers\’ knowledge to deliver and sustain Store Change Plan and resource planned activities ensuring that hours are worked when and where these would most benefit customers, and to identify and resolve root cause issues, with sustainable solutions and continual reviews.
- Ensuring the safety of your colleagues is your top priority, and making sure your store is always trading legally by coaching the team to use all security tools available to provide a safer place to work.
You will need
- Great communication skills to share knowledge, experience and best practices, understanding the importance of collaboration with your team to deliver results.
- A natural and welcoming approach with customers, putting them at the heart of what you do.
- Energy and resilience to keep momentum going when working in challenging environments, owning decision making for the store.
- Drive to deliver beyond expectations and inspire confidence in those around you.
- Awareness of competitors and a proactive approach to building and delivering new initiatives to improve the store for customers.
About us
Our vision at Tesco is to become every customer\’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process.
Please note: Tesco will only recruit individuals who have passed the school leaver’s age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
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Convenience Store Manager - Folkestone Area employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Convenience Store Manager - Folkestone Area
✨Tip Number 1
Familiarize yourself with the latest trends in retail management and customer service. Understanding what competitors are doing can give you an edge in interviews, showing that you're proactive and knowledgeable about the industry.
✨Tip Number 2
Highlight your leadership skills by sharing specific examples of how you've successfully coached and developed team members in previous roles. This will demonstrate your capability to recruit and train the best people for the team.
✨Tip Number 3
Prepare to discuss how you prioritize safety and security in a retail environment. Be ready to share strategies you've implemented in the past to ensure a safe workplace for colleagues and customers alike.
✨Tip Number 4
Show your passion for customer service by preparing anecdotes that illustrate how you've put customers at the heart of your decisions. This will resonate well with the values of the role and the company.
We think you need these skills to ace Convenience Store Manager - Folkestone Area
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Convenience Store Manager position. Understand the key responsibilities and required skills, as this will help you tailor your application to highlight relevant experiences.
Highlight Leadership Experience: In your CV and cover letter, emphasize any previous leadership roles or experiences where you successfully managed a team. Use specific examples that demonstrate your ability to coach, train, and inspire others.
Showcase Customer Focus: Make sure to include examples of how you've put customers at the heart of your work in past positions. This could be through improving customer service, enhancing product knowledge among staff, or implementing new initiatives that benefited customers.
Tailor Your Application: Customize your CV and cover letter to reflect the values and culture of Tesco. Use keywords from the job description and express your enthusiasm for the role and the company, showing that you align with their mission and goals.
How to prepare for a job interview at Tesco
✨Show Your Leadership Skills
As a Convenience Store Manager, you'll be responsible for leading a team. Be prepared to discuss your previous leadership experiences and how you've successfully coached and developed team members in the past.
✨Demonstrate Customer Focus
Since customer satisfaction is key, share examples of how you've put customers at the heart of your decisions. Highlight any initiatives you've implemented that improved customer experience or loyalty.
✨Discuss Your Decision-Making Process
The role requires quick decision-making. Be ready to explain how you approach making decisions, especially in challenging situations, and provide examples of when your decisions positively impacted your team or store.
✨Know the Competition
Research the local competitors and be prepared to discuss their strengths and weaknesses. Show how you can leverage this knowledge to improve your store's performance and attract more customers.
