Convenience Store Manager Bristol Area

Benefits:

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays).
• Request flexible working from day one.
• Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
• Access to free wellbeing services with a range of resources to support your mind, body, and life.
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
• Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes.
• Uniform provided and policies to support you for all of life’s moments, big and small.
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.

About the role:

• Full time (36 hours) or part time considered (30 hours).
• Contract: Permanent.
• Shift Pattern: Varies from day to day but are planned in advance.

You will be responsible for:

• Recruiting and training the best people for your team, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills.
• Coaching your team to be passionate and knowledgeable about the products in your store, building its brand and providing customers with the right range, quality and service to ensure they keep coming back.
• Leading your team in the driving of trade activity, and using your expertise and knowledge to grow sales and maximise profit.
• Leading and building your managers' knowledge to deliver and sustain Store Change Plan and resource planned activities ensuring that hours are worked when and where these would most benefit customers, and to identify and resolve root cause issues, with sustainable solutions and continual reviews.
• Ensuring the safety of your colleagues is your top priority, and ensuring your store is always trading legally by coaching the team to use all security tools available to provide a safer place to work.

You will need:

• To be a great communicator who will share knowledge, experience and best practices, understanding the importance of what you do and working collaboratively with your team to deliver results.
• To be natural and welcoming with customers, putting them at the heart of whatever you do, taking the time to listen and understand others, building strong relationships with your colleagues and customers.
• To use your energy and resilience to keep momentum going when working in challenging environments, owning the decision making for the store, and acting quickly, making decisions based on what is right for customers and colleagues.
• Energy and drive to deliver beyond expectation, doing the right thing whether everything is going well or times are tough, and knowing how to consistently be at your best, inspiring confidence in those around you.
• To be aware of what our competitors are doing and always looking for ways to build and deliver new initiatives to help improve our store for customers.

About us:

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome. We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process.

Important Notes:

• Please note Tesco will only recruit individuals who have passed the school leaver’s age.
• We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
• On occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately.
• We will only be able to offer individual feedback to those candidates who attend an interview.