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- Tasks: Guide customers through the claims process and ensure fair resolutions.
- Company: Leading insurance provider with a focus on customer service.
- Benefits: Competitive salary, hybrid working options, and career development opportunities.
- Why this job: Make a difference by helping customers during their claims journey.
- Qualifications: At least six months of customer service experience and strong communication skills.
- Other info: Join a supportive team in a dynamic work environment.
The predicted salary is between 25000 - 26000 £ per year.
A leading insurance provider in Longbenton is seeking Claims Handlers to join their team. This full-time position involves guiding customers through the claims process, ensuring a fair resolution while providing exceptional service.
Candidates should have at least six months of customer service experience and possess strong communication skills.
The role offers a competitive salary of £25,000 - £26,000, with opportunities for hybrid working after probation.
Claims Handler — Customer‑Centric Insurance (Hybrid) employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler — Customer‑Centric Insurance (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the insurance provider on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common claims handling scenarios. We want to show off our customer service skills and how we’d handle tricky situations with ease.
✨Tip Number 3
Dress the part! Even if it’s a hybrid role, looking sharp for the interview shows we mean business. First impressions count, so let’s make it a good one!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our progress easily!
We think you need these skills to ace Claims Handler — Customer‑Centric Insurance (Hybrid)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how you've helped customers in the past, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the claims process and how you can provide exceptional service. We love seeing genuine enthusiasm!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, just like we do with our customers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Tesco
✨Know the Claims Process Inside Out
Make sure you understand the claims process thoroughly. Research common types of claims and how they are resolved. This will help you answer questions confidently and show that you're ready to guide customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about challenging situations and how you resolved them. This will demonstrate your ability to handle claims with empathy and professionalism.
✨Practice Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. You might want to do mock interviews with a friend or family member to get comfortable discussing your experiences and answering potential questions.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture or the team you'll be working with. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
