Tesco Insurance and Money Services is seeking a Head of IT Service Management to lead ITIL-aligned service delivery across internal and external customers. Reporting to the CIO, you’ll drive governance, performance, and continual improvement of IT services, with responsibility for 24/7 operations, resilience, and regulatory compliance.
The role requires strategic leadership, strong stakeholder engagement, and responsibility for budgets and outsourcing relationships.
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Chief IT Service Management & Resilience Leader employer: Tesco
Tesco is an excellent employer, offering a supportive work culture where Customer Delivery Drivers can thrive in a flexible environment. With competitive pay starting at £14.18 per hour and opportunities for growth, employees enjoy a hands-on role that allows for independence while being backed by a dedicated team. The company values service with a smile, making it a rewarding place to work for those looking to make a positive impact in their community.
