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- Tasks: Join our café team, serving delicious food and creating a welcoming atmosphere for customers.
- Company: Tesco UK, a leading retailer with a friendly café culture.
- Benefits: Flexible hours, great discounts, life assurance, and 28 days holiday.
- Why this job: Make a difference in customers' days while gaining valuable experience in hospitality.
- Qualifications: Passion for customer service and ability to work in a fast-paced environment.
- Other info: Opportunities for career progression and a supportive, inclusive workplace.
The predicted salary is between 11 - 14 £ per hour.
Tea is brewing. Café doors are opening. The day is about to start, and so are our café team members. They’re the talented people making every day a little better for our customers. Now, you can join them.
As a Team Member in our café, you’re part of everything - a bit of cooking, a bit of chatting with customers, and a lot of impact. As someone dedicated to great service, you’ll make sure that every dish you prepare and serve lives up to the promise of our menu and meets all safety standards. Along with this, you’ll help keep everything, from kitchen equipment to customer tables tidy and clean.
It’s a lively role, full of everyday challenges, but that’s just one of the reasons it’s so exciting. A few other reasons include flexible working hours, opportunities for progression and so much more.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Please note that you need to be 18 or over to apply for this role.
What is in it for you
- Colleague Clubcard after 3 months service - 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco
- Request flexible working from day one
- Retirement savings plan
- Life Assurance
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
- Uniform provided and policies to support you for all of life’s moments, big and small
- Holiday starting at 28 days (Including Bank Holidays)
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
You will be responsible for:
- Keeping kitchen equipment and utensils clean and tidy.
- Serving customers quickly, efficiently and with care.
- Following food safety and hygiene regulations while keeping daily records.
- Practising first in, first out (FIFO) stock rotation to keep our food fresh.
- Accepting deliveries and handling the safe storage of food.
- Being aware of (and following) all operational policies and procedures.
- Preparing, cooking, and serving food according to our café’s delicious menu.
- Making sure we maintain our standards and all food products are available.
- Knowing our café’s menu inside and out and serving food exactly as it’s intended.
- Resolving customer complaints and passing on information to the Café Manager.
- Staying up-to-date with business communications and exciting new initiatives.
- Clearing and sanitising tables so our café stays clean.
You will need:
- A commitment to hospitality and excellent customer service.
- Knowledge of Health and Safety standards.
- The ability to work efficiently and maintain a clean environment.
- Comfortable working in a team.
- Great communicator with a proactive attitude.
- Ability to multitask and work well under pressure.
- Confident using your initiative to improve ways of working.
- Good at planning and keeping things organised.
- Adaptable to working in the buzz of a fast-paced environment.
About us
With 329 Cafes across the country and counting, our teams work closely to make sure that the customer experience is to the best standard and service; no two days are ever the same! Tesco Cafes are a great place to work, with a genuine family feel - truly a Place to Get On.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Cafe Team Member in Chelmsford employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Team Member in Chelmsford
✨Tip Number 1
Get to know the café vibe! Before your interview, pop into the café and observe how the team interacts with customers. This will help you understand the atmosphere and give you some great talking points during your chat.
✨Tip Number 2
Practice your customer service skills! Think of a few scenarios where you might need to handle a tricky customer situation. Being prepared will show that you’re ready to tackle the challenges of the role head-on.
✨Tip Number 3
Show off your teamwork spirit! During your interview, share examples of how you’ve worked well in a team before. Tesco loves a collaborative attitude, so let them know you’re all about supporting your colleagues.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, ask about the café’s menu or the team culture. This shows your genuine interest and helps you figure out if it’s the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Cafe Team Member in Chelmsford
Some tips for your application 🫡
Show Your Passion for Service: When you're writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about making our café a welcoming place for everyone.
Highlight Relevant Experience: If you've worked in a café or similar environment before, make sure to mention it! Share specific examples of how you've contributed to a team or improved customer experiences. We love hearing about your past successes!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates can communicate effectively, just like we do with our customers every day.
Apply Through Our Website: Make sure to submit your application through our official website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Tesco
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the café's menu. This shows your enthusiasm for the role and helps you answer questions about food preparation and service confidently.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you resolved complaints or went the extra mile for a customer. This will demonstrate your commitment to hospitality.
✨Emphasise Teamwork and Communication
Since this role involves working closely with others, be ready to discuss your experience in team settings. Highlight how you communicate effectively and support your colleagues, especially in a fast-paced environment.
✨Be Ready for Practical Questions
Expect questions about health and safety standards, food hygiene, and multitasking under pressure. Brush up on these topics so you can show that you understand the importance of maintaining a clean and safe café environment.
