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For Companies At a Glance
- Tasks: Join our café team to cook, serve, and chat with customers daily.
- Company: Tesco is a leading retailer with a family feel and 329 cafés nationwide.
- Benefits: Enjoy flexible hours, discounts, life assurance, and access to wellbeing services.
- Why this job: Experience a lively role with opportunities for growth and a supportive culture.
- Qualifications: Must be 18+, with a passion for customer service and teamwork.
- Other info: Flexible working options available; we welcome diverse backgrounds.
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Tea is brewing. Café doors are opening. The day is about to start, and so are our café team members. They’re the talented people making every day a little better for our customers. Now, you can join them.
As a Team Member in our café, you\’re part of everything – a bit of cooking, a bit of chatting with customers, and a lot of impact. As someone dedicated to great service, you’ll make sure that every dish you prepare and serve lives up to the promise of our menu and meets all safety standards. Along with this, you’ll help keep everything, from kitchen equipment to customer tables tidy and clean.
It’s a lively role, full of everyday challenges, but that’s just one of the reasons it’s so exciting. A few other reasons include flexible working hours, opportunities for progression and so much more.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.
Please note that you need to be 18 or over to apply for this role.
About the role
Tea is brewing. Café doors are opening. The day is about to start, and so are our café team members. They’re the talented people making every day a little better for our customers. Now, you can join them.
As a Team Member in our café, you\’re part of everything – a bit of cooking, a bit of chatting with customers, and a lot of impact. As someone dedicated to great service, you’ll make sure that every dish you prepare and serve lives up to the promise of our menu and meets all safety standards. Along with this, you’ll help keep everything, from kitchen equipment to customer tables tidy and clean.
It’s a lively role, full of everyday challenges, but that’s just one of the reasons it’s so exciting. A few other reasons include flexible working hours, opportunities for progression and so much more.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.
Please note that you need to be 18 or over to apply for this role.
You will be responsible for
Whilst specific responsibilities will be dependent upon the changing needs of Tesco as a business, the following provides an overview of the role’s key responsibilities and measures:
- Keeping kitchen equipment and utensils clean and tidy.
- Serving customers quickly, efficiently and with care.
- Following food safety and hygiene regulations while keeping daily records.
- Practising first in, first out (FIFO) stock rotation to keep our food fresh.
- Accepting deliveries and handling the safe storage of food.
- Being aware of (and following) all operational policies and procedures.
- Preparing, cooking, and serving food according to our café’s delicious menu.
- Making sure we maintain our standards and all food products are available.
- Knowing our café’s menu inside and out and serving food exactly as it’s intended.
- Resolving customer complaints and passing on information to the Café Manager.
- Staying up-to-date with business communications and exciting new initiatives.
- Clearing and sanitising tables so our café stays clean.
You will need
You will need
- A commitment to hospitality and excellent customer service.
- Knowledge of Health and Safety standards.
- The ability to work efficiently and maintain a clean environment.
Personal
- Comfortable working in a team.
- Great communicator with a proactive attitude.
- Ability to multitask and work well under pressure.
- Confident using your initiative to improve ways of working.
- Good at planning and keeping things organised.
- Adaptable to working in the buzz of a fast-paced environment.
Whats in it for you?
Alongside afantastic work life balance, we offer excellent benefits that help make The Cafe a great place to work. These include but aren’t limited to::
- Colleague Clubcard after 3 months service – 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco
- Request flexible working from day one
- Retirement savings plan
- LifeAssurance
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
- Uniform provided and policies to support you for all of life’s moments, big and small
- Holiday starting at 28 days (Including Bank Holidays)
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
About Us
With 329 Cafes across the country and counting, our teams work closely to make sure that the customer experience is to the best standard and service; no two days are ever the same! Tesco Cafes are a great place to work, with a genuine family feel – truly a Place to Get On.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Management and Manufacturing
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Industries
Retail
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Cafe Team Member employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Team Member
✨Tip Number 1
Familiarise yourself with Tesco's café menu and services. Knowing the dishes and drinks inside out will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your customer service skills by sharing relevant experiences. Think of specific instances where you went above and beyond for a customer, as this will highlight your dedication to great service.
✨Tip Number 3
Be prepared to discuss how you handle fast-paced environments. Share examples of times when you successfully multitasked or managed stress, as this is crucial for a café team member role.
✨Tip Number 4
Show your flexibility and willingness to adapt. Since the role requires working various shifts, emphasising your availability and openness to different hours can make you a more attractive candidate.
We think you need these skills to ace Cafe Team Member
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of a Cafe Team Member. Tailor your application to highlight relevant experiences and skills that match what Tesco is looking for.
Craft a Personal Statement: Write a personal statement that reflects your passion for customer service and hospitality. Mention any previous experience in food service or teamwork, and how you can contribute positively to the cafe environment.
Highlight Relevant Skills: Make sure to emphasise skills that are crucial for the role, such as multitasking, communication, and knowledge of health and safety standards. Use specific examples from past experiences to demonstrate these skills.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at Tesco
✨Know the Menu Inside Out
Familiarise yourself with the café's menu before the interview. Being able to discuss specific dishes and ingredients shows your enthusiasm for the role and your commitment to providing excellent customer service.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided great customer service in the past. Whether it's resolving complaints or ensuring a positive experience, showcasing your ability to connect with customers will impress the interviewers.
✨Show Your Team Spirit
As a café team member, you'll be working closely with others. Be ready to discuss your experiences in teamwork and how you contribute to a positive work environment. Highlighting your collaborative skills can set you apart.
✨Emphasise Your Adaptability
The café environment can be fast-paced and unpredictable. Share examples of how you've successfully adapted to changing situations or handled pressure in previous roles. This will demonstrate your readiness for the challenges of the job.
