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- Tasks: Join our café team to serve customers, prepare food, and keep everything tidy.
- Company: Tesco Cafés offer a vibrant work environment with a family feel and diverse culture.
- Benefits: Enjoy flexible hours, 28 days holiday, and exclusive discounts after just 3 months.
- Why this job: Experience a lively role with opportunities for growth and a supportive team atmosphere.
- Qualifications: Must be 18+, with a passion for customer service and teamwork.
- Other info: We welcome flexible working arrangements to suit your lifestyle.
Alongside a fantastic work-life balance, we offer excellent benefits that help make The Cafe a great place to work. These include but aren’t limited to:
- Colleague Clubcard after 3 months service - 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco
- Request flexible working from day one
- Retirement savings plan
- Life Assurance
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
- Uniform provided and policies to support you for all of life’s moments, big and small
- Holiday starting at 28 days (Including Bank Holidays)
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About the role:
As a Team Member in our café, you’re part of everything - a bit of cooking, a bit of chatting with customers, and a lot of impact. As someone dedicated to great service, you’ll make sure that every dish you prepare and serve lives up to the promise of our menu and meets all safety standards. Along with this, you’ll help keep everything, from kitchen equipment to customer tables tidy and clean.
It’s a lively role, full of everyday challenges, but that’s just one of the reasons it’s so exciting. A few other reasons include flexible working hours, opportunities for progression and so much more.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Please note that you need to be 18 or over to apply for this role.
You will be responsible for:
- Keeping kitchen equipment and utensils clean and tidy.
- Serving customers quickly, efficiently and with care.
- Following food safety and hygiene regulations while keeping daily records.
- Practising first in, first out (FIFO) stock rotation to keep our food fresh.
- Accepting deliveries and handling the safe storage of food.
- Being aware of (and following) all operational policies and procedures.
- Preparing, cooking, and serving food according to our café’s delicious menu.
- Making sure we maintain our standards and all food products are available.
- Knowing our café’s menu inside and out and serving food exactly as it’s intended.
- Resolving customer complaints and passing on information to the Café Manager.
- Staying up-to-date with business communications and exciting new initiatives.
You will need:
- A commitment to hospitality and excellent customer service.
- Knowledge of Health and Safety standards.
- The ability to work efficiently and maintain a clean environment.
- Comfortable working in a team.
- Great communicator with a proactive attitude.
- Ability to multitask and work well under pressure.
- Confident using your initiative to improve ways of working.
- Good at planning and keeping things organised.
- Adaptable to working in the buzz of a fast-paced environment.
About us:
With 316 Cafes across the country and counting, our teams work closely to make sure that the customer experience is to the best standard and service; no two days are ever the same! Tesco Cafes are a great place to work, with a genuine family feel - truly a Place to Get On.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Cafe Team Member employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Team Member
✨Tip Number 1
Familiarise yourself with the menu and offerings of the café. Knowing the dishes inside out will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your customer service skills by sharing specific examples from previous experiences. Highlight how you resolved customer complaints or enhanced their experience, as this is crucial for a café team member.
✨Tip Number 3
Be prepared to discuss your availability and flexibility. Since the role offers various hours, showing that you can adapt to different schedules will make you a more attractive candidate.
✨Tip Number 4
Research Tesco's values and commitment to diversity and inclusion. Being able to articulate how you align with these values can set you apart from other candidates.
We think you need these skills to ace Cafe Team Member
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of a Cafe Team Member. Tailor your application to highlight relevant experiences that demonstrate your commitment to hospitality and customer service.
Craft a Personal Statement: Write a personal statement that reflects your passion for working in a cafe environment. Mention specific skills such as multitasking, communication, and your ability to work under pressure, which are essential for this role.
Highlight Relevant Experience: If you have previous experience in food service or customer-facing roles, make sure to include this in your CV. Use bullet points to clearly outline your responsibilities and achievements in those positions.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is crucial in the hospitality industry.
How to prepare for a job interview at Tesco
✨Know the Menu Inside Out
Familiarise yourself with the café's menu before the interview. Being able to discuss specific dishes and ingredients shows your enthusiasm for the role and your commitment to providing excellent customer service.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided great customer service in the past. Think about situations where you resolved complaints or went above and beyond for a customer, as this will highlight your dedication to hospitality.
✨Show Your Team Spirit
Since teamwork is essential in a café environment, be ready to discuss your experiences working in a team. Share examples of how you’ve collaborated with others to achieve a common goal or overcome challenges.
✨Emphasise Your Adaptability
Cafés can be fast-paced and unpredictable. Be prepared to talk about times when you successfully adapted to changes or handled multiple tasks at once, showcasing your ability to thrive under pressure.
