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- Tasks: Join our café team to serve delicious food and create great customer experiences.
- Company: Tesco Cafes, a vibrant workplace with a family feel.
- Benefits: Flexible hours, guaranteed minimum shifts, and opportunities for career progression.
- Why this job: Be part of a lively environment where no two days are the same!
- Qualifications: Passion for hospitality and excellent customer service skills.
- Other info: Diversity and inclusion are at our core; everyone is welcome here.
Tesco UK • Cumbernauld Tryst Road • Permanent • Working hours 10 • Apply by 25-Mar-2026
Tea is brewing. Café doors are opening. The day is about to start, and so are our café team members. They\’re the talented people making every day a little better for our customers. Now, you can join them.
As a Team Member in our café, you\’re part of everything – a bit of cooking, a bit of chatting with customers, and a lot of impact. As someone dedicated to great service, you\’ll make sure that every dish you prepare and serve lives up to the promise of our menu and meets all safety standards. Along with this, you\’ll help keep everything, from kitchen equipment to customer tables tidy and clean.
It\’s a lively role, full of everyday challenges, but that\’s just one of the reasons it\’s so exciting. A few other reasons include flexible working hours, opportunities for progression and so much more.
It\’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you\’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we\’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you\’ll have 3 weeks\’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you\’re available to work match closely but not exactly to the times we are advertising, we\’d still love to hear from you. Click here to read more.
Please note that you need to be 18 or over to apply for this role.
What is in it for you
Alongside a fantastic work life balance, we offer excellent benefits that help make The Café a great place to work. These include but aren\’t limited to:
- Colleague Clubcard after 3 months service – 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco
- Request flexible working from day one
- Retirement savings plan
- Life Assurance
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
- Uniform provided and policies to support you for all of life\’s moments, big and small
- Holiday starting at 28 days (Including Bank Holidays)
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
You will be responsible for
Whilst specific responsibilities will be dependent upon the changing needs of Tesco as a business, the following provides an overview of the role\’s key responsibilities and measures:
- Keeping kitchen equipment and utensils clean and tidy.
- Serving customers quickly, efficiently and with care.
- Following food safety and hygiene regulations while keeping daily records.
- Practising first in, first out (FIFO) stock rotation to keep our food fresh.
- Accepting deliveries and handling the safe storage of food.
- Being aware of (and following) all operational policies and procedures.
- Preparing, cooking, and serving food according to our café\’s delicious menu.
- Making sure we maintain our standards and all food products are available.
- Knowing our café\’s menu inside and out and serving food exactly as it\’s intended.
- Resolving customer complaints and passing on information to the Café Manager.
- Staying up-to-date with business communications and exciting new initiatives.
- Clearing and sanitising tables so our café stays clean.
You will need
You will need
- A commitment to hospitality and excellent customer service.
- Knowledge of Health and Safety standards.
- The ability to work efficiently and maintain a clean environment.
Personal
- Comfortable working in a team.
- Great communicator with a proactive attitude.
- Ability to multitask and work well under pressure.
- Confident using your initiative to improve ways of working.
- Good at planning and keeping things organised.
- Adaptable to working in the buzz of a fast-paced environment.
About us
With 329 Cafes across the country and counting, our teams work closely to make sure that the customer experience is to the best standard and service; no two days are ever the same! Tesco Cafes are a great place to work, with a genuine family feel – truly a Place to Get On.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we\’re a place where Everyone\’s Welcome.
We know life looks a little different for each of us. That\’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We\’re proud to have been accredited Disability Confident Leader and we\’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
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Cafe Team Member employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Team Member
✨Tip Number 1
Get to know the café vibe! Before your interview, pop into the café and soak up the atmosphere. Chat with the team and customers if you can. This shows you're genuinely interested and helps you understand what makes the place tick.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to resolve a complaint or serve a busy table. Role-playing these situations with a friend can help you feel more confident when it comes to the real deal.
✨Tip Number 3
Be ready to showcase your multitasking abilities! In a fast-paced café environment, you'll need to juggle cooking, serving, and cleaning. Prepare examples from your past experiences that highlight how you’ve successfully managed multiple tasks at once.
✨Tip Number 4
Don’t forget to express your flexibility! If your availability doesn’t match the exact times they’re looking for, let them know how you can adapt. Being open about your schedule can make you stand out as a candidate who’s willing to work with the team.
We think you need these skills to ace Cafe Team Member
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let us know why you love working in a café environment. Share any experiences you've had that highlight your commitment to great service and how you enjoy making customers' days better.
Be Clear About Your Availability: Since we value flexibility, make sure to clearly state your availability in your application. If your schedule doesn’t match exactly with our needs, don’t worry! Just let us know what works for you, and we’ll see how we can accommodate.
Highlight Your Teamwork Skills: We’re all about teamwork here at Tesco Cafes, so be sure to mention any past experiences where you’ve worked well with others. Whether it’s in a café or another setting, showing that you can collaborate effectively will make your application stand out.
Keep It Neat and Tidy: Just like we keep our café clean and organised, make sure your application is well-structured and free of errors. A tidy application reflects your attention to detail, which is super important in our fast-paced environment!
How to prepare for a job interview at Tesco
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the café’s menu. This shows your genuine interest in the role and helps you answer questions about food preparation and service confidently.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Whether it’s resolving complaints or making a customer’s day better, having specific stories ready will impress the interviewers.
✨Demonstrate Team Spirit
Since this role involves working closely with others, be ready to discuss your experience in team settings. Highlight how you communicate and collaborate effectively, especially in a fast-paced environment.
✨Emphasise Your Adaptability
The café environment can be lively and unpredictable. Share instances where you’ve successfully adapted to changes or handled multiple tasks at once, showcasing your ability to thrive under pressure.