Cafe Barista

About the role

We have an exciting opportunity for a Barista, who is enthusiastic about quality food and drink and great customer service to join one of our Tesco Café teams. You’ll ensure our customers enjoy delicious coffee, tea and seasonal drinks that make every day a little better.

You’ll bring your skill as a Barista (or as someone who’s worked in hospitality) to the team and share your knowledge and expertise with those around you. You’ll be familiar with all of our menu offerings and any new initiatives, regularly review stock levels, and serve our customers quickly and efficiently, taking into account any particular requirements.

At Tesco Café, we’re committed to providing opportunities for everyone to be at their best. With your experience, you’ll take ownership of team barista development and work closely with the Café Manager to support those looking to develop their skills. You’ll also use Click and Learn portal and other café resources to complete specific learning modules to enhance your own knowledge.

Note: You need to be 18 or over to apply for this role.

Responsibilities

• Work at speed to serve a range of drinks to customers quickly and efficiently.
• Adhere to food safety and hygiene regulations to ensure required standards are met.
• Regularly review stock levels and follow all policies and procedures.
• Collaborate with the Café Manager to identify and support team members looking to develop as Baristas.
• Keep up to date with all communications from Tesco, including new offers, initiatives and menu changes.
• Resolve customer complaints where possible.

Requirements

• Experience working as a Barista, or in a hospitality environment.
• A commitment to excellent customer service.
• Confidence to coach and train others in an inclusive manner.

Personal qualities

• Good planning and organisation skills.
• Confidence using initiative to identify opportunities to improve working practices.
• Excellent communication skills to support colleagues and the Café Manager.

Benefits

• Colleague Clubcard after 3 months service – 10% increasing to 15% after every pay day for a four‑day period.
• Request flexible working from day one.
• Retirement savings plan.
• Life Assurance.
• Access to free wellbeing services with a range of resources to support mind, body and life.
• Exclusive deals and discounts website for everyday purchases, treats for family, dining out and utilities.
• Uniform provided and policies to support you for all life’s moments.
• Holiday starting at 28 days (including Bank Holidays).
• Access to colleague networks that bring together people from a range of backgrounds.

About us

With 329 Cafes across the country and counting, our teams work closely to deliver a customer experience of the best standard and service; no two days are ever the same! Tesco Cafes are a great place to work, with a genuine family feel – truly a Place to Get On.

We are proud of our inclusive culture where everyone is welcome and can be themselves. We celebrate diversity and strive for a workforce that reflects our customers locally and worldwide. We welcome a diverse range of applicants and offer many working patterns.

Our inclusive culture

We’re accredited Disability Confident Leader and are committed to a fully inclusive and accessible recruitment process.

If you require accessibility support, please let us know.

Application notes

During periods of high applicant volume, some roles may close earlier than the advertised end date. We will only offer feedback to candidates who attend an interview.