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- Tasks: Join our Back of House team to prepare food and maintain kitchen cleanliness.
- Company: Tesco Cafés offers a family feel with diverse teams across 329 locations.
- Benefits: Enjoy flexible working, a colleague discount card, and access to wellbeing services.
- Why this job: Make a difference daily while working in a supportive and inclusive environment.
- Qualifications: Must be 18+, with a commitment to customer service and health standards.
- Other info: We welcome diverse applicants and support flexible working arrangements.
Tesco Stoke-On-Trent, England, United Kingdom
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Tesco Stoke-On-Trent, England, United Kingdom
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What’s the secret ingredient behind our café’s big breakfast? Or our terrifically toasted teacake? Beyond fresh ingredients, it’s the care of our Back of House team, of course. They prepare food, keep our kitchens clean, and deliver the consistent quality our customers know and love.
As a member of this team and someone who’s dedicated to great service, you’ll make sure every dish lives up to the promise of our menu, all while keeping our kitchen clean and tidy as you go. It’s an essential and varied role, where your work helps to make every day a little better.
In return for all you do, we’ll offer you plenty of support, bags of career choice, flexible working options, and so much more. Ultimately, it all adds up to a career where you can do good and feel good.
Please note that you need to be 18 or over to apply for this role.
About the role
What’s the secret ingredient behind our café’s big breakfast? Or our terrifically toasted teacake? Beyond fresh ingredients, it’s the care of our Back of House team, of course. They prepare food, keep our kitchens clean, and deliver the consistent quality our customers know and love.
As a member of this team and someone who’s dedicated to great service, you’ll make sure every dish lives up to the promise of our menu, all while keeping our kitchen clean and tidy as you go. It’s an essential and varied role, where your work helps to make every day a little better.
In return for all you do, we’ll offer you plenty of support, bags of career choice, flexible working options, and so much more. Ultimately, it all adds up to a career where you can do good and feel good.
Please note that you need to be 18 or over to apply for this role.
You will be responsible for
Whilst specific responsibilities will be dependent upon the changing needs of Tesco as a business, the following provides an overview of the role’s key responsibilities and measures:
- Keeping kitchen equipment and utensils clean and tidy.
- Serving customers quickly, efficiently and with care.
- Following food safety and hygiene regulations while keeping daily records.
- Practising first in, first out (FIFO) stock rotation to keep our food fresh.
- Accepting deliveries and handling the safe storage of food.
- Being aware of (and following) all operational policies and procedures.
- Preparing, cooking, and serving food according to our cafés
- Making sure we maintain our standards and all food products are available.
- Knowing our café’s menu inside and out and serving food exactly as it’s intended.
- Resolving customer complaints and passing on information to the Café Manager.
- Staying up to date with business communications and exciting new initiatives.
You will need
- A commitment to excellent customer service.
- Knowledge of Health and Safety standards.
- The ability to work efficiently and maintain a clean environment.
Personal
- Comfortable working in a team.
- Great communicator with a proactive attitude.
- Ability to multitask and work well under pressure.
- Confident using your initiative to improve ways of working.
- Good at planning and keeping things organised.
Whats in it for you?
Alongside afantastic work life balance, we offer excellent benefits that help make The Cafe a great place to work. These include but aren’t limited to::
- Colleague Clubcard after 3 months service – 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco
- Request flexible working from day one
- Retirement savings plan
- LifeAssurance
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
- Uniform provided and policies to support you for all of life’s moments, big and small
- Holiday starting at 28 days (Including Bank Holidays)
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
About Us
With 329 cafés across the country and counting, our teams work closely to make sure that the customer experience is to the best standard and service; no two days are ever the same! Tesco Cafés are a great place to work, with a genuine family feel – truly a place to get on.
We are proud to have an inclusive culture at Tesco Café where everyone is welcome and truly feels able to be themselves. In our cafés, we not only celebrate diversity, but we strive to create a workforce that reflects our customers not only here in the UK, but worldwide. Our aim is to attract and welcome a diverse range of applicants from all walks of life, offering many varying working patterns across our business and we would love to hear from you.
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We’re proud to have been accredited as a Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
On occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Management and Manufacturing
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Industries
Retail
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Cafe Back of House Team Member employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Back of House Team Member
✨Tip Number 1
Familiarise yourself with Tesco's menu and food offerings. Knowing the dishes inside out will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight your customer service skills in conversations. Since this role involves serving customers, demonstrating your commitment to excellent service can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your knowledge of health and safety standards. This is crucial in a kitchen environment, and showing that you understand these regulations will make you a more attractive candidate.
✨Tip Number 4
Showcase your ability to work under pressure. The café environment can be fast-paced, so sharing examples of how you've successfully managed busy situations in the past can demonstrate your suitability for the role.
We think you need these skills to ace Cafe Back of House Team Member
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Cafe Back of House Team Member position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in food preparation, customer service, or kitchen hygiene. Use specific examples to demonstrate your ability to work efficiently and maintain a clean environment.
Show Your Passion for Customer Service: Since this role involves serving customers, make sure to convey your commitment to excellent customer service in your application. Share anecdotes that showcase your proactive attitude and ability to resolve customer complaints.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Tesco
✨Know the Menu Inside Out
Familiarise yourself with the café's menu before the interview. Being able to discuss specific dishes and ingredients shows your enthusiasm for the role and your commitment to delivering excellent customer service.
✨Demonstrate Your Team Spirit
Since this role involves working closely with others, be prepared to share examples of how you've successfully collaborated in a team environment. Highlight your communication skills and ability to support your colleagues.
✨Showcase Your Hygiene Knowledge
Understanding food safety and hygiene regulations is crucial. Be ready to discuss your knowledge of these standards and how you would apply them in the kitchen to ensure a clean and safe environment.
✨Prepare for Customer Scenarios
Think about potential customer complaints or scenarios you might face in the café. Prepare responses that demonstrate your problem-solving skills and your dedication to providing great service, even under pressure.