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For Companies At a Glance
- Tasks: Prepare delicious food and keep our café kitchen sparkling clean.
- Company: Join the friendly team at Tesco Café, where every day is unique.
- Benefits: Enjoy flexible hours, discounts, and a supportive work environment.
- Why this job: Make customers smile while developing your skills in a fun atmosphere.
- Qualifications: Great communication skills and a passion for excellent service.
- Other info: Be part of an inclusive team that values diversity and personal growth.
What’s the secret ingredient behind our café’s big breakfast? Or our terrifically toasted teacake? Beyond fresh ingredients, it’s the care of our Back of House team, of course. They prepare food, keep our kitchens clean, and deliver the consistent quality our customers know and love.
As a member of this team and someone who’s dedicated to great service, you’ll make sure every dish lives up to the promise of our menu, all while keeping our kitchen clean and tidy as you go. It’s an essential and varied role, where your work helps to make every day a little better.
In return for all you do, we’ll offer you plenty of support, bags of career choice, flexible working options, and so much more. Ultimately, it all adds up to a career where you can do good and feel good.
Please note that you need to be 18 or over to apply for this role.
You will be responsible for:
- Keeping kitchen equipment and utensils clean and tidy.
- Serving customers quickly, efficiently and with care.
- Following food safety and hygiene regulations while keeping daily records.
- Practising first in, first out (FIFO) stock rotation to keep our food fresh.
- Accepting deliveries and handling the safe storage of food.
- Being aware of (and following) all operational policies and procedures.
- Preparing, cooking, and serving food according to our cafés standards.
- Maintaining standards and ensuring food products are available.
- Knowing our café menu inside and out and serving food exactly as it’s intended.
- Resolving customer complaints and passing on information to the Café Manager.
- Staying up to date with business communications and exciting new initiatives.
You will need:
- A commitment to excellent customer service.
- Knowledge of Health and Safety standards.
- The ability to work efficiently and maintain a clean environment.
- Comfortable working in a team.
- Great communicator with a proactive attitude.
- Ability to multitask and work well under pressure.
- Confident using your initiative to improve ways of working.
- Good at planning and keeping things organised.
What’s in it for you?
Alongside a fantastic work life balance, we offer excellent benefits that help make The Café a great place to work. These include but aren’t limited to:
- Colleague Clubcard after 3 months service - 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco.
- Request flexible working from day one.
- Retirement savings plan.
- Life Assurance.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home.
- Uniform provided and policies to support you for all of life’s moments, big and small.
- Holiday starting at 28 days (Including Bank Holidays).
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About Us
With 329 cafés across the country and counting, our teams work closely to make sure that the customer experience is to the best standard and service; no two days are ever the same! Tesco Cafés are a great place to work, with a genuine family feel - truly a place to get on.
We are proud to have an inclusive culture at Tesco Café where everyone is welcome and truly feels able to be themselves. In our cafés, we not only celebrate diversity, but we strive to create a workforce that reflects our customers not only here in the UK, but worldwide. Our aim is to attract and welcome a diverse range of applicants from all walks of life, offering many varying working patterns across our business and we would love to hear from you.
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We’re proud to have been accredited as a Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
On occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Cafe Back of House Team Member employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Back of House Team Member
✨Tip Number 1
Get to know the café inside out! Familiarise yourself with the menu and the food preparation process. This way, when you chat with the hiring team, you can show off your passion for the role and how you can contribute to their success.
✨Tip Number 2
Practice your communication skills! As a Back of House Team Member, you'll need to work closely with others. Show that you're a great team player by sharing examples of how you've collaborated in the past during your interview.
✨Tip Number 3
Be ready to demonstrate your multitasking abilities! In a busy café environment, things can get hectic. Prepare some stories about how you've successfully juggled multiple tasks at once, especially under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Tesco Café family. We can't wait to see your application!
We think you need these skills to ace Cafe Back of House Team Member
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let us know why you love food and what makes you excited about working in a café. Share any relevant experiences or skills that highlight your dedication to great service and quality.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your key skills and experiences without rambling. This helps us see how you fit into our team quickly!
Tailor Your Application: Make sure to customise your application to match the job description. Use keywords from the listing, like 'customer service' and 'food safety', to show us you understand what we're looking for and how you can contribute.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us smoothly. Plus, it shows you’re keen on joining our Tesco Café family!
How to prepare for a job interview at Tesco
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the café's menu. This shows your genuine interest in the role and helps you answer questions about food preparation and service confidently.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved complaints or went above and beyond for a customer, as this is crucial for the Back of House role.
✨Highlight Your Teamwork Abilities
Since this role involves working closely with others, be ready to discuss your experience in team settings. Share stories that showcase your ability to collaborate and communicate effectively with colleagues.
✨Show Your Knowledge of Health and Safety Standards
Brush up on food safety regulations and hygiene practices. Being able to discuss these topics will demonstrate your commitment to maintaining a clean and safe kitchen environment, which is essential for the role.
