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For Companies At a Glance
- Tasks: Prepare delicious food and keep our café kitchen clean and tidy.
- Company: Join Tesco Café, a friendly and inclusive workplace.
- Benefits: Flexible hours, great discounts, and 28 days holiday to start.
- Why this job: Make customers smile while gaining valuable experience in a dynamic environment.
- Qualifications: Passion for customer service and teamwork is essential.
- Other info: Perfect for students looking for a fun job with career growth opportunities.
The predicted salary is between 20000 - 30000 £ per year.
Tesco UK • Hemel Hempstead – 2663 • Permanent • Apply by 15-Oct-2025
What\’s the secret ingredient behind our café\’s big breakfast? Or our terrifically toasted teacake? Beyond fresh ingredients, it\’s the care of our Back of House team, of course. They prepare food, keep our kitchens clean, and deliver the consistent quality our customers know and love.
As a member of this team and someone who\’s dedicated to great service, you\’ll make sure every dish lives up to the promise of our menu, all while keeping our kitchen clean and tidy as you go. It\’s an essential and varied role, where your work helps to make every day a little better.
In return for all you do, we\’ll offer you plenty of support, bags of career choice, flexible working options, and so much more. Ultimately, it all adds up to a career where you can do good and feel good.
Please note that you need to be 18 or over to apply for this role.
What is in it for you
Alongside a fantastic work life balance, we offer excellent benefits that help make The Cafe a great place to work. These include but aren\’t limited to:
- Colleague Clubcard after 3 months service – 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco
- Request flexible working from day one
- Retirement savings plan
- Life Assurance
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
- Uniform provided and policies to support you for all of life\’s moments, big and small
- Holiday starting at 28 days (Including Bank Holidays)
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
You will be responsible for
Whilst specific responsibilities will be dependent upon the changing needs of Tesco as a business, the following provides an overview of the role\’s key responsibilities and measures:
- Keeping kitchen equipment and utensils clean and tidy.
- Serving customers quickly, efficiently and with care.
- Following food safety and hygiene regulations while keeping daily records.
- Practising first in, first out (FIFO) stock rotation to keep our food fresh.
- Accepting deliveries and handling the safe storage of food.
- Being aware of (and following) all operational policies and procedures.
- Preparing, cooking, and serving food according to our cafés
- Making sure we maintain our standards and all food products are available.
- Knowing our café\’s menu inside and out and serving food exactly as it\’s intended.
- Resolving customer complaints and passing on information to the Café Manager.
- Staying up to date with business communications and exciting new initiatives.
You will need
- A commitment to excellent customer service.
- Knowledge of Health and Safety standards.
- The ability to work efficiently and maintain a clean environment.
Personal
- Comfortable working in a team.
- Great communicator with a proactive attitude.
- Ability to multitask and work well under pressure.
- Confident using your initiative to improve ways of working.
- Good at planning and keeping things organised.
About us
With 329 cafés across the country and counting, our teams work closely to make sure that the customer experience is to the best standard and service; no two days are ever the same! Tesco Cafés are a great place to work, with a genuine family feel – truly a place to get on.
We are proud to have an inclusive culture at Tesco Café where everyone is welcome and truly feels able to be themselves. In our cafés, we not only celebrate diversity, but we strive to create a workforce that reflects our customers not only here in the UK, but worldwide. Our aim is to attract and welcome a diverse range of applicants from all walks of life, offering many varying working patterns across our business and we would love to hear from you.
We know life looks a little different for each of us. That\’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We\’re proud to have been accredited as a Disability Confident Leader and we\’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
On occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
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Cafe Back of House Team Member employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Back of House Team Member
✨Tip Number 1
Get to know the café's menu inside and out! When you walk into that interview, show off your knowledge about their dishes and how they’re prepared. It’ll impress them and show you’re genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to resolve a complaint or serve a customer quickly. Being able to demonstrate your proactive attitude will set you apart from other candidates.
✨Tip Number 3
Show your teamwork spirit! During interviews, share examples of how you’ve worked well in a team before. Tesco values collaboration, so let them know you’re all about supporting your colleagues.
✨Tip Number 4
Don’t forget to ask about flexible working options! It shows you’re thinking about how to balance work and life, which is something Tesco really values. Plus, it opens up a conversation about what they can offer you.
We think you need these skills to ace Cafe Back of House Team Member
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let us know why you love food and customer service! Share any experiences you've had in kitchens or cafés, and how they shaped your dedication to quality and care.
Be Clear and Concise: Keep your application straightforward. We appreciate clarity, so make sure to highlight your relevant skills and experiences without waffling on. Use bullet points if it helps!
Tailor Your Application: Make sure to align your application with the job description. Mention specific responsibilities from the role that excite you and how your background fits into our café's needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Tesco
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the café's menu. Understand the ingredients and preparation methods for key dishes. This shows your enthusiasm and helps you answer questions about food preparation confidently.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you resolved complaints or went the extra mile for a customer. This will highlight your commitment to great service, which is crucial for this role.
✨Showcase Your Team Spirit
Since this role involves working closely with others, be ready to discuss your experience in team settings. Share stories that illustrate your ability to collaborate, communicate effectively, and support your colleagues in a busy environment.
✨Understand Health and Safety Standards
Brush up on food safety and hygiene regulations relevant to the café environment. Be prepared to discuss how you would implement these standards in your daily tasks, as this knowledge is essential for maintaining a clean and safe kitchen.
