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- Tasks: Serve customers with passion, manage stock, and create a welcoming atmosphere.
- Company: Join Tesco, a leading retailer committed to serving communities and the planet.
- Benefits: Enjoy competitive pay, flexible hours, discounts, and wellbeing support.
- Why this job: Be part of a diverse team making a real impact in your community.
- Qualifications: A friendly attitude and a passion for great customer service.
- Other info: Opportunities for growth and a supportive, inclusive workplace.
The predicted salary is between 12 - 14 £ per hour.
Pay starts at £12.45 per hour, increasing to £13.66 for stores within the M25. Additional payments may apply depending on location. Minimum guaranteed hours: 16 per week. Options for 12 hours per week are available.
Availability windows:
- Sunday: 18:00 – 23:00
- Monday – Wednesday: 14:00 – 19:00
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
Responsibilities:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within the store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about the store's performance, understanding the part you play and what needs to be done together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being yourself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
Requirements:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, so they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
Benefits:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% on pay‑day weekends: save up to £2,000 a year with your Colleague Clubcard.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use: from discounts and shares to cycle‑to‑work schemes.
- Uniform provided and policies to support you for all of life's moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About Us:
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day." Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. We celebrate diversity and recognise the value and opportunity it brings. We’re committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.
Accessibility and inclusion:
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.
Age eligibility:
Tesco will only recruit individuals who have passed the school leaver's age. Please note: we can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
Tesco Colleague - Broadstone Express employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Broadstone Express
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how you align with their mission of serving customers and communities. It’s all about being genuine and showing that you care!
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for someone. Tesco loves passionate people who can build rapport with customers, so be ready to share your stories.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. You want to make a great first impression as a potential brand ambassador for Tesco.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Tesco team and contributing to their inclusive culture.
We think you need these skills to ace Tesco Colleague - Broadstone Express
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for customer service shine through. We want to see that you genuinely care about making customers' shopping experiences great!
Be Yourself: Don’t be afraid to show your personality in your application. At Tesco, we celebrate diversity and want to know what makes you unique. Be authentic and let us see the real you!
Highlight Team Spirit: Since teamwork is key in our stores, make sure to mention any experiences where you've worked well with others. We love seeing how you contribute to a positive team atmosphere!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s super easy and ensures your application gets to the right place quickly. We can’t wait to hear from you!
How to prepare for a job interview at Tesco
✨Know the Tesco Values
Before your interview, take some time to familiarise yourself with Tesco's core values and mission. Understanding their commitment to serving customers and communities will help you align your answers with what they stand for.
✨Show Your Passion for Customer Service
During the interview, be sure to express your enthusiasm for delivering great service. Share specific examples from your past experiences where you went above and beyond for a customer, as this will demonstrate that you truly care about making their shopping experience enjoyable.
✨Prepare for Teamwork Questions
Since teamwork is crucial in this role, think of instances where you've successfully collaborated with others. Be ready to discuss how you build rapport with colleagues and contribute to a positive team spirit, as this will show you're a great fit for the Tesco culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's community events or how they celebrate success within the team. This shows your genuine interest in the role and helps you understand more about the Tesco environment.
