Branch Assistant

Branch Assistant

Tamworth Full-Time 24000 - 36000 £ / year (est.) No home office possible
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Tesco

At a Glance

  • Tasks: Deliver excellent customer service and keep shelves stocked in a fast-paced environment.
  • Company: Join Booker, the UK's leading food & drink wholesaler with a welcoming culture.
  • Benefits: Enjoy discounts at Tesco, health benefits, and a great holiday package.
  • Why this job: Be part of a dynamic team where every day brings new challenges and opportunities.
  • Qualifications: Must be 17+, have a can-do attitude, and a passion for customer service.
  • Other info: Flexible working options available; we celebrate diversity and inclusion.

The predicted salary is between 24000 - 36000 £ per year.

Booker • Staffs Moor Industrial Estate Lichfield Road TAMWORTH • Apply by 18-Dec-2025

We are looking for someone with a real can‑do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast‑paced environment where no two days are the same.

We are 5/7 day operation, (check our website for specific opening times.)

We only recruit individuals who are aged 17 and over

What is in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

  • A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
  • After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four‑weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Café and 20% off all F&F purchases.
  • 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
  • Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
  • Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
  • 50% off health checks at Tesco Pharmacy.
  • Exclusive access to discounted RAC breakdown cover rates
  • An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
  • After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
  • Retirement savings plan (pension) – save up to 5% and Booker will match your contribution.
  • Life Assurance – You are covered for death in service life cover of up to three times annual pay.
  • Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
  • A great holiday package.

You will be responsible for

Customers are at the heart of everything we do, our customers need to be back in their own business as quickly as possible having found what they need, we keep the shelves full, provide speed of service through the tills and wish them a fond farewell or maybe our customers need a delivery and we are accurately picking what they need.

You will need

  • Can do attitude
  • Passion for customer service
  • Be willing to go the extra mile
  • Always be there, on time and properly presented.

About us

Booker is the UK\’s leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.

Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we\’re a place where Everyone\’s Welcome.

We know life looks a little different for each of us. That\’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life‑changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We’re proud that Booker is a Disability Confident Committed employer and we\’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact recruitment@bookergroup.com

Application Conditions

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco

For more information about us please visit

www.bookergroupjobs.co.uk

#J-18808-Ljbffr

Branch Assistant employer: Tesco

At Booker, we pride ourselves on being an excellent employer, offering a vibrant work culture where teamwork and customer service are at the forefront. Located in Tamworth, our branch provides a dynamic environment with ample opportunities for personal growth and development, alongside a comprehensive benefits package that includes discounts at Tesco, health and wellbeing support, and a retirement savings plan. We celebrate diversity and inclusivity, ensuring that every employee feels valued and supported in their career journey.
Tesco

Contact Detail:

Tesco Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Branch Assistant

✨Tip Number 1

Get to know the company! Before your interview, check out Booker's website and social media. Understanding their values and what they stand for will help you connect better during the conversation.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your passion for customer service.

✨Tip Number 3

Show your can-do attitude! During the interview, share specific examples of how you've gone the extra mile for customers in the past. This will demonstrate that you're the right fit for the dynamic environment at Booker.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds!

We think you need these skills to ace Branch Assistant

Customer Service
Teamwork
Time Management
Attention to Detail
Adaptability
Communication Skills
Problem-Solving Skills
Can-Do Attitude
Presentation Skills
Speed of Service
Accuracy in Picking
Reliability

Some tips for your application 🫡

Show Your Can-Do Attitude: When writing your application, let your enthusiasm shine through! We love candidates who are passionate about customer service and ready to go the extra mile. Share examples of how you've tackled challenges in the past.

Tailor Your Application: Make sure to customise your application for the Branch Assistant role. Highlight relevant experiences that showcase your ability to work in a fast-paced environment and your commitment to excellent service. We want to see how you fit into our team!

Be Professional Yet Approachable: While we appreciate a friendly tone, remember to keep it professional. Use clear language and check for any typos or errors. A well-presented application shows us you care about the details, just like we do for our customers.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the info you need about the role and our company there. We can’t wait to hear from you!

How to prepare for a job interview at Tesco

✨Show Your Can-Do Attitude

Make sure to highlight your positive attitude during the interview. Share examples of how you've gone the extra mile for customers in previous roles. This will resonate well with the company's focus on excellent customer service.

✨Know the Company Inside Out

Before the interview, do your homework on Booker. Understand their values, services, and what makes them a leading wholesaler. This knowledge will help you answer questions more confidently and show your genuine interest in the role.

✨Demonstrate Team Spirit

Since the role involves working as part of a team, be prepared to discuss your experiences collaborating with others. Share specific instances where teamwork led to success, as this will align with the dynamic environment they promote.

✨Dress to Impress

First impressions matter! Make sure you arrive on time and are properly presented. A neat appearance shows that you respect the opportunity and are serious about the position, which is crucial in a customer-facing role.

Branch Assistant
Tesco
Location: Tamworth
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