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For Companies At a Glance
- Tasks: Deliver excellent customer service and support in a dynamic, fast-paced environment.
- Company: Join Booker, the UK's leading food & drink wholesaler with a welcoming culture.
- Benefits: Enjoy discounts at Tesco, health benefits, and a great holiday package.
- Why this job: Kickstart your career while making a real difference for our customers every day.
- Qualifications: Must be 17+, with a can-do attitude and passion for customer service.
- Other info: Flexible working options available; we celebrate diversity and inclusion.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Booker • Moulsecoomb Way BRIGHTON • Working hours 38 • Apply by 19-Feb-2026
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same.
We are 5/7 day operation, (check our website for specific opening times.)
We only recruit individuals who are aged 17 and over
What is in it for you
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, i.e. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) – save up to 5% and Booker will match your contribution.
- Life Assurance – You are covered for death in service life cover of up to three times annual pay
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package
You will be responsible for
Customers are at the heart of everything we do, our customers need to be back in their own business as quickly as possible having found what they need, we keep the shelves full, provide speed of service through the tills and wish them a fond farewell or maybe our customers need a delivery and we are accurately picking what they need.
You will need
- A can do attitude
- A passion for customer service
- Be willing to go the extra mile
- Always be there, on time and properly presented.
About us
Booker is the UK\’s leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.
Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we\\\’re a place where Everyone\\\’s Welcome.
We know life looks a little different for each of us. That\\\’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.
We\\\’re proud that Booker is a Disability Confident Committed employer and we\\\’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact recruitment@bookergroup.com
Please note
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*
For more information about us please visit www.bookergroupjobs.co.uk
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Branch Assistant employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Assistant
✨Tip Number 1
Get to know Booker! Before your interview, check out our website and social media. Understanding our values and what we stand for will help you connect with us during the chat.
✨Tip Number 2
Show off that can-do attitude! During your interview, share examples of how you've gone the extra mile in previous roles. We love hearing about your passion for customer service!
✨Tip Number 3
Dress to impress! Make sure you’re looking sharp and professional for your interview. First impressions matter, and we want to see you at your best!
✨Tip Number 4
Don’t forget to ask questions! Show us you’re genuinely interested in the role by asking about team dynamics or what a typical day looks like. It’s a great way to engage with us!
We think you need these skills to ace Branch Assistant
Some tips for your application 🫡
Show Your Can-Do Attitude: When writing your application, make sure to highlight your can-do attitude. We love candidates who are enthusiastic and ready to tackle challenges head-on, so let that shine through in your words!
Emphasise Customer Service Passion: Since we're all about excellent customer service, share specific examples of how you've gone the extra mile for customers in the past. This will show us that you truly understand what it means to put customers first.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the Branch Assistant role.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Tesco
✨Show Your Can-Do Attitude
Make sure to highlight your positive attitude during the interview. Share examples of how you've gone the extra mile for customers in previous roles. This will demonstrate that you embody the spirit Booker is looking for.
✨Know the Company Inside Out
Before the interview, do your homework on Booker. Familiarise yourself with their values, services, and the benefits they offer. This knowledge will help you answer questions confidently and show your genuine interest in the company.
✨Prepare for Customer Service Scenarios
Expect questions about handling customer interactions. Think of specific situations where you provided excellent service or resolved issues effectively. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Dress to Impress
First impressions matter! Dress smartly and appropriately for the interview. Being well-presented shows that you take the opportunity seriously and are ready to represent Booker’s commitment to professionalism.
