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For Companies At a Glance
- Tasks: Join our café team to serve delicious food and create a welcoming atmosphere.
- Company: Tesco, a leading UK retailer with a family-friendly culture.
- Benefits: Flexible hours, discounts, wellbeing services, and 28 days holiday.
- Why this job: Make a difference in customers' days while gaining valuable experience.
- Qualifications: Passion for hospitality and great communication skills.
- Other info: Diverse and inclusive workplace with opportunities for career growth.
The predicted salary is between 11 - 16 £ per hour.
Tea is brewing. Café doors are opening. The day is about to start, and so are our café team members. They’re the talented people making every day a little better for our customers. Now, you can join them. As a Team Member in our café, you’re part of everything - a bit of cooking, a bit of chatting with customers, and a lot of impact.
As someone dedicated to great service, you’ll make sure that every dish you prepare and serve lives up to the promise of our menu and meets all safety standards. Along with this, you’ll help keep everything, from kitchen equipment to customer tables tidy and clean. It’s a lively role, full of everyday challenges, but that’s just one of the reasons it’s so exciting. A few other reasons include flexible working hours, opportunities for progression and so much more.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Please note that you need to be 18 or over to apply for this role.
What is in it for you
- Alongside a fantastic work life balance, we offer excellent benefits that help make The Cafe a great place to work. These include but aren’t limited to:
- Colleague Clubcard after 3 months service - 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco
- Request flexible working from day one
- Retirement savings plan
- Life Assurance
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
- Uniform provided and policies to support you for all of life's moments, big and small
- Holiday starting at 28 days (Including Bank Holidays)
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
You will be responsible for
- Keeping kitchen equipment and utensils clean and tidy.
- Serving customers quickly, efficiently and with care.
- Following food safety and hygiene regulations while keeping daily records.
- Practising first in, first out (FIFO) stock rotation to keep our food fresh.
- Accepting deliveries and handling the safe storage of food.
- Being aware of (and following) all operational policies and procedures.
- Preparing, cooking, and serving food according to our café's delicious menu.
- Making sure we maintain our standards and all food products are available.
- Knowing our café's menu inside and out and serving food exactly as it’s intended.
- Resolving customer complaints and passing on information to the Café Manager.
- Staying up-to-date with business communications and exciting new initiatives.
- Clearing and sanitising tables so our café stays clean.
You will need
- A commitment to hospitality and excellent customer service.
- Knowledge of Health and Safety standards.
- The ability to work efficiently and maintain a clean environment.
Personal
- Comfortable working in a team.
- Great communicator with a proactive attitude.
- Ability to multitask and work well under pressure.
- Confident using your initiative to improve ways of working.
- Good at planning and keeping things organised.
- Adaptable to working in the buzz of a fast-paced environment.
About us
With 329 Cafes across the country and counting, our teams work closely to make sure that the customer experience is to the best standard and service; no two days are ever the same! Tesco Cafes are a great place to work, with a genuine family feel - truly a Place to Get On. Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Cafe Team Member in Ayr employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Team Member in Ayr
✨Tip Number 1
Get to know the café vibe! Before your interview, pop into the Tesco Café and soak up the atmosphere. Chat with the team, observe how they interact with customers, and get a feel for the pace. This will help you tailor your responses during the interview and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a tricky customer or work under pressure. Role-play these situations with a friend or family member. This will boost your confidence and prepare you for those lively café moments.
✨Tip Number 3
Show off your teamwork spirit! During the interview, share examples of how you've worked well in a team before. Whether it’s in a café, school project, or sports team, highlight your ability to collaborate and keep things running smoothly.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready about the café or the team. This shows your enthusiasm and helps you figure out if it's the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Cafe Team Member in Ayr
Some tips for your application 🫡
Show Your Passion for Service: When you're writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about making our café a welcoming place for everyone!
Highlight Relevant Experience: If you've worked in a café or similar environment before, make sure to mention it! Share specific examples of how you’ve contributed to a team or improved customer experiences.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for our café team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with Tesco Café.
How to prepare for a job interview at Tesco
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the café's menu. This shows your genuine interest in the role and helps you answer questions about food preparation and service confidently.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Whether it’s resolving complaints or making a customer’s day better, having specific stories ready will impress the interviewers.
✨Demonstrate Team Spirit
Since this role involves working closely with others, be ready to discuss your experience in team settings. Highlight how you contribute to a positive team environment and handle challenges together.
✨Emphasise Your Adaptability
The café environment can be fast-paced and unpredictable. Share examples of how you’ve successfully adapted to changing situations or managed multiple tasks at once to show you can thrive under pressure.
