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- Tasks: Use data to create compelling insights that influence customer strategies.
- Company: Join Tesco, a leading supermarket and tech innovator.
- Benefits: Enjoy a competitive salary, annual bonus, and generous holiday allowance.
- Why this job: Make a real impact on customer loyalty and drive innovative propositions.
- Qualifications: Passion for loyalty, strong analytical skills, and experience in insight roles.
- Other info: Flexible working options and a commitment to inclusivity.
The predicted salary is between 36000 - 60000 £ per year.
The Insight team’s mission is to act as the voice of the Customer and influence Tesco to make confident decisions that align with Customer expectations and needs.
In this role you will play a key part in supporting the Clubcard team to deliver customer-centric propositions, as well as being an integral role in guiding the future Clubcard strategy. In doing so, you’ll develop Insight about our customers and competitor set that aligns to the needs of our Insight delivery plan and Insight team accountabilities.
By delivering clear insights and recommendations, you will help evolve and grow our customer-facing propositions that help us achieve our targets. You will also use insight and foresight to identify new opportunities.
What is in it for you:
- Annual bonus scheme of up to 10% of base salary
- Holiday starting at 25 days plus a personal day (plus Bank holidays)
- 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
- Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
You will be responsible for:
- Using data & insight to tell compelling stories, sharing this across the business to influence and deliver practical recommendations
- Managing both research and analytics requests, providing clear and focused briefs
- Connecting multiple data sets of varying types (research, behavioural, panel, economic, market context) to support the creation of insight about our customers, competitors & markets that we can act on
- Supporting senior colleagues to develop and evolve compelling propositions, from insight led proposition development through to evaluation
- Ensuring projects deliver against requirements, on time and on budget, and are presented in a simple way, to land the key messages with impact
You will need:
- A passion for loyalty and an inquisitive mind!
- Strong analytical and data interpretation skills, with an ability to de-code big data
- Ability to consolidate multiple sources of data and insight to create clear and succinct presentations using data visualisation and storytelling
- Number of years experience in an insight function or as a recipient of Insight content: Planner, Strategist, Brand Manager (Agency or client-side)
- Ability to manage multiple projects at once involving multiple stages
- Good understanding of different insight approaches and tools, alongside good Microsoft Excel and PowerPoint skills
- Responsible for analysing and organising data to support a better understanding of customers and our propositions.
- Ability to work cross-functionally amongst key stakeholders across the business.
About us:
You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.
At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you’re just kicking off your career, juggling passions, or navigating big life events, we’re here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.
We’re proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, for more information. And if you’re interested in joining our team but don’t tick every box, don’t let that hold you back from applying.
Insight Executive – Loyalty in Welwyn Garden City employer: Tesco UK
Contact Detail:
Tesco UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insight Executive – Loyalty in Welwyn Garden City
✨Tip Number 1
Get to know Tesco inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in the company and the Insight Executive role.
✨Tip Number 2
Network like a pro! Connect with current or former Tesco employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role in the Insight team. We all know that a personal connection can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising your storytelling skills. Think of examples where you've used data to influence decisions or developed insights that led to successful outcomes. We want to hear those compelling stories that showcase your analytical prowess!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Tesco family. Let’s get you that Insight Executive role!
We think you need these skills to ace Insight Executive – Loyalty in Welwyn Garden City
Some tips for your application 🫡
Show Your Passion for Insight: When writing your application, let your enthusiasm for customer insights shine through! We want to see how your inquisitive mind and passion for loyalty can contribute to our team.
Tell a Compelling Story: Use your application to weave a narrative about your experiences. Highlight how you've used data to influence decisions in the past, just like we do at Tesco. Remember, storytelling is key!
Be Clear and Concise: Make sure your application is easy to read and straight to the point. We appreciate clarity, so avoid jargon and focus on delivering your key messages effectively.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting role.
How to prepare for a job interview at Tesco UK
✨Know Your Data
Make sure you brush up on your analytical skills before the interview. Be prepared to discuss how you've used data to influence decisions in previous roles. Tesco values insight-driven recommendations, so think of specific examples where your data storytelling made an impact.
✨Understand Customer Loyalty
Dive deep into what customer loyalty means for Tesco and how the Clubcard strategy plays a role in it. Familiarise yourself with current trends in loyalty programmes and be ready to share your thoughts on how Tesco can enhance its offerings based on customer insights.
✨Prepare Compelling Stories
Since you'll need to tell compelling stories with data, practice presenting your insights clearly and succinctly. Use visuals if possible, as this aligns with the job's requirements. Think about how you can make complex data relatable and engaging for different stakeholders.
✨Show Your Collaborative Spirit
Tesco emphasises cross-functional teamwork, so be ready to discuss how you've successfully collaborated with various teams in the past. Highlight any experiences where you managed multiple projects and how you ensured everyone was aligned towards common goals.
