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- Tasks: Use data to create insights that shape customer loyalty strategies.
- Company: Join Tesco, a leading supermarket and tech innovator.
- Benefits: Enjoy competitive salary, annual bonus, 25+ days holiday, and mental health support.
- Why this job: Make a real impact on customer experiences and drive business growth.
- Qualifications: Passion for loyalty, strong analytical skills, and experience in insight functions.
- Other info: Flexible working options and a commitment to inclusivity.
The predicted salary is between 28800 - 43200 £ per year.
The Insight team's mission is to represent the voice of the customer and ensure Tesco makes confident, customer‑led decisions. In this role, you will play a key part in supporting the Clubcard team to deliver customer‑centric propositions and will have an integral role in shaping the future Clubcard strategy. You will generate insights about our customers and competitors that directly support our Insight delivery plan and team priorities.
By turning data into clear insights and actionable recommendations, you will influence how we evolve and grow our customer‑facing propositions, helping the business to meet its targets and continue delivering great value for customers.
What is in it for you:
- Annual bonus scheme of up to 10% of base salary
- Holiday starting at 25 days plus a personal day (plus Bank holidays)
- 26 weeks maternity and adoption leave (after 1 year's service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
- Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
You will be responsible for:
- Using data & insight to tell compelling stories, sharing this across the business to influence and deliver practical recommendations
- Managing both research and analytics requests, providing clear and focused briefs
- Connecting multiple data sets of varying types (research, behavioural, panel, economic, market context) to support the creation of insight about our customers, competitors & markets that we can act on
- Supporting senior colleagues to develop and evolve compelling propositions, from insight led proposition development through to evaluation
- Ensuring projects deliver against requirements, on time and on budget, and are presented in a simple way, to land the key messages with impact
You will need:
- A passion for loyalty and an inquisitive mind!
- Strong analytical and data interpretation skills, with an ability to de-code big data
- Ability to consolidate multiple sources of data and insight to create clear and succinct presentations using data visualisation and storytelling
- Number of years experience in an insight function or as a recipient of Insight content e.g.: Planner, Strategist, Brand Manager (Agency or client-side)
- Ability to manage multiple projects at once involving multiple stages
- Good understanding of different insight approaches and tools, alongside good Microsoft Excel and PowerPoint skills
- Responsible for analysing and organising data to support a better understanding of customers and our propositions.
- Ability to work cross-functionally amongst key stakeholders across the business.
About us:
You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we're all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.
At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.
We're proud to be an accredited Disability Confident Leader, where everyone's welcome. That's why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, please reach out for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.
Insight Executive - Loyalty - 12 month Fixed Term Contract in Welwyn Garden City employer: Tesco UK
Contact Detail:
Tesco UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insight Executive - Loyalty - 12 month Fixed Term Contract in Welwyn Garden City
✨Tip Number 1
Get to know the company inside out! Research Tesco's values, recent news, and their approach to customer loyalty. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former Tesco employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role in the Insight team. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to data analysis and customer insights. Think about how you can showcase your analytical skills and storytelling abilities using real-life examples from your past experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Tesco family. Good luck!
We think you need these skills to ace Insight Executive - Loyalty - 12 month Fixed Term Contract in Welwyn Garden City
Some tips for your application 🫡
Show Your Passion for Insights: When you're writing your application, let your enthusiasm for customer insights shine through! We want to see how your inquisitive mind and analytical skills can contribute to our mission of making confident, customer-led decisions.
Tailor Your Experience: Make sure to highlight your relevant experience in insight functions or roles where you've used data to influence decisions. We love seeing how your background aligns with the responsibilities of the Insight Executive role!
Keep It Clear and Concise: We appreciate straightforward communication, so aim for clarity in your application. Use simple language to convey your ideas and ensure your key messages stand out—just like you would in a compelling presentation!
Apply Through Our Website: Don't forget to submit your application through our website! It's the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can't wait to hear from you!
How to prepare for a job interview at Tesco UK
✨Know Your Data
Before the interview, brush up on your analytical skills and be ready to discuss how you've used data to generate insights in previous roles. Be prepared to share specific examples of how you turned data into actionable recommendations.
✨Understand Customer Loyalty
Familiarise yourself with loyalty programmes, especially Clubcard. Think about what makes a loyalty programme successful and be ready to discuss how you can contribute to enhancing Tesco's customer-centric propositions.
✨Master Storytelling with Data
Practice presenting data in a clear and engaging way. Use visuals if possible, and think about how you can tell a compelling story with the insights you’ve gathered. This will show your ability to communicate effectively across the business.
✨Prepare for Cross-Functional Collaboration
Since this role involves working with various stakeholders, think about your past experiences collaborating with different teams. Be ready to discuss how you manage multiple projects and ensure everyone is aligned towards common goals.
