At a Glance
- Tasks: Lead cyber incident responses and protect millions of customers at Tesco.
- Company: Join Tesco, a leading retail and technology company with a mission to improve lives.
- Benefits: Flexible working, inclusive culture, and support for personal growth.
- Other info: Embrace innovation and continuous improvement in a dynamic work environment.
- Why this job: Make a real impact in cybersecurity while collaborating with diverse teams.
- Qualifications: Experience in cyber incident management and strong communication skills.
The predicted salary is between 63000 - 77000 £ per year.
As a Cyber Incident Manager at Tesco, you will lead the coordinated response to cyber incidents, protecting the integrity of the retail ecosystem that serves millions of customers every day.
Acting as a central orchestrator, you will ensure swift, structured, and effective incident resolution, minimising operational disruption and customer impact.
This role is critical to maintaining trust in Tesco’s digital platforms by driving proactive, intelligence-led response and embedding continuous improvement across the cyber defence lifecycle.
You will operate at the intersection of technology, business impact, and customer outcomes, championing innovation and resilience.
- Lead
- Incident
Orchestration: Direct end-to-end cyber incident management activities, coordinating cross-functional technical teams to ensure rapid containment, eradication, and recovery.
- Drive
- Effective
Communication: Act as the central point of coordination during incidents, providing clear, concise, and timely updates to technical and non-technical stakeholders, including senior leadership.
- Enable Automated Response: Leverage Applied Artificial Intelligence (AI) and automation to enhance incident triage, prioritisation, and decision-making at pace.
- Optimise Operational Tooling: Utilise platforms such as Zendesk and x Matters to manage incidents, streamline workflows, and ensure high-quality service delivery.
- Embed Continuous Improvement: Translate lessons learned from incidents into actionable improvements across detection, response, and prevention capabilities.
- Collaborate
- Across
Domains: Work closely with Security Operations, Threat Intelligence, Detection Engineering, and Technology teams to deliver a unified, customer-first cyber defence posture.
- Lead
- Through
Change: Champion modern, agile ways of working, fostering innovation, resilience, and a culture of inclusion and continuous improvement within the incident response community.
Essential
- Incident
Leadership: Demonstrable understanding of cyber incident management and incident response processes, with the ability to coordinate complex, high-pressure situations effectively.
- Critical Thinking & Decision-Making: Strong analytical and problem-solving capability, with the ability to assess risk, prioritise actions, and make sound decisions under pressure.
- Communication & Influencing: Proven ability to communicate complex technical issues clearly and influence stakeholders across a diverse organisational landscape.
- Operational Tooling Expertise: Hands‑on experience or exposure to incident management platforms such as Zendesk and x Matters in a cyber or operational environment.
- Applied Automation in
- Cyber
Defence: Foundational understanding of how AI and automation can be applied to enhance cyber defence outcomes, particularly in incident detection and response.
- Technology Awareness: Broad exposure to core enterprise technology environments, with an understanding of how cyber incidents impact business-critical systems.
- Strategic Thinking: Ability to connect tactical incident response with broader strategic outcomes, driving improvements that enhance long-term resilience.
- Change Leadership: Experience in embracing and enabling change, promoting modern engineering and operational practices across teams.
- Collaboration & Inclusion: Demonstrable commitment to fostering inclusive, high‑performing teams, working collaboratively across diverse technical and business functions.
Desirable
- Exposure to digital forensics techniques and investigative practices.
- Familiarity with tools such as Jira for workflow and task management.
- Understanding of cloud and container security principles.
- Awareness of core cyber defence technologies (e. g., Security Information and Event Management (SIEM), Endpoint Detection and Response (EDR)).
- Interest in data analytics and the use of insights to improve incident outcomes.
- Knowledge of development lifecycles and product-based delivery models.
- Awareness of retail technology environments and associated risks.
- Evidence of continuous learning, curiosity, and contribution to the wider cybersecurity profession.
You might know us as a supermarket, technology company or even for our award-winning mobile network.
Truth is, we’re all of those things, and much more.
Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world.
No two customers are the same, neither are our colleagues.
At Tesco, we champion a balance that lets you thrive both in and out of work.
Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely.
Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you.
We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.
We're proud to be an accredited Disability Confident Leader, where everyone’s welcome.
That’s why we commit to providing a fully inclusive and accessible recruitment process.
If you need support with your application, click here for more information.
And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.
#J-18808-Ljbffr
Cyber Incident Manager (CIM) in Welwyn Garden City employer: Tesco UK
Tesco UK is an excellent employer, offering a supportive work culture that prioritises customer care and teamwork. With flexible shifts and opportunities for personal growth, employees can enjoy a rewarding career while making a positive impact in their local communities across Exeter. The company values its staff, providing training and development to ensure everyone can thrive in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Cyber Incident Manager (CIM) in Welwyn Garden City
✨Get Involved in the Cybersecurity Community
Diving into the cybersecurity community is key for landing that full-time gig. Join forums like Reddit's r/cybersecurity or attend local meetups to connect with industry veterans and other job seekers. Networking is everything in this field—don’t just be a passive lurker!
✨Show Off Your Skills with Capture the Flag Competitions
Participate in Capture the Flag (CTF) competitions; these are not just a fun way to boost your skills but also a chance to showcase your talent to potential employers. Many companies, including Tesco UK, love seeing candidates who actively engage in these challenges.
✨Tailor Your Online Presence
Make sure your LinkedIn and any professional profiles reflect your cybersecurity expertise. Share your projects, whether they’re personal or from a previous role, to catch the eye of hiring managers. This is how they’ll find your passion and commitment to the field!
✨Apply Directly Through Tesco UK
Don’t forget to head straight to our website and check out any openings for cybersecurity roles at Tesco UK. Applying directly can sometimes give you an edge, especially if you can mention that you've been following our work or engaging in the community.
We think you need these skills to ace Cyber Incident Manager (CIM) in Welwyn Garden City
Some tips for your application 🫡
Show off your technical skills:In cybersecurity, it's crucial to highlight your technical prowess. Make sure your CV showcases specific skills like network security, penetration testing, or threat analysis. If you have relevant certifications (like CEH or CISSP), pop those on the front page to grab attention!
Tailor your portfolio for the role:Even for a full-time role, a portfolio can set you apart. If you've worked on any cybersecurity projects—be it CTF challenges, security assessments, or research papers—include these in your application. This demonstrates not just your skills, but also your hands-on experience!
Use real-world examples:When writing your cover letter, don’t just stick to your qualifications. Share real-world examples of how you’ve tackled security issues or vulnerabilities. This gives the hiring team at Tesco UK insight into your practical problem-solving abilities and makes your application memorable.
Demonstrate your passion for cybersecurity:Cybersecurity is an ever-evolving field, so show us that you’re always learning! Mention any recent courses, webinars, or industry events you’ve attended. This not only exhibits your enthusiasm but also signals to Tesco UK that you’re committed to staying ahead in the game.
How to prepare for a job interview at Tesco UK
✨Sharpen Your Technical Skills
For a role in cybersecurity, it’s essential to be up-to-date with the latest tools and techniques. Brush up on your knowledge of firewalls, intrusion detection systems, and vulnerability assessment tools. Be ready to discuss specific scenarios where you’ve applied these skills, as hands-on experience can really set us apart in interviews.
✨Prepare for Scenario-Based Questions
Expect the interviewers at Tesco UK to throw in some hypothetical situations to see how you’d handle them. Think about common security breaches or incidents and be prepared to explain how you would respond. This not only shows your problem-solving skills but also your understanding of real-world cybersecurity challenges.
✨Highlight Your Certifications
Certifications like CompTIA Security+, CISSP, or CEH can give you a significant edge in a full-time role in cybersecurity. Make sure to mention these during your interview and be prepared to discuss what you learned through those certifications and how they relate to the position at Tesco UK.
✨Show Your Passion for Cybersecurity
Since you’re going for a full-time gig, showing genuine enthusiasm for the field can make all the difference. Share any personal projects, blogs, or communities you’re part of that relate to cybersecurity. This not only showcases your passion but also your commitment to staying engaged in this ever-evolving field.
