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- Tasks: Lead the development of exciting Clubcard propositions that engage customers.
- Company: Join Tesco, a leading supermarket and tech innovator with a vibrant culture.
- Benefits: Enjoy a competitive salary, annual bonus, generous holiday, and private medical insurance.
- Why this job: Make a real impact on customer loyalty while working in a dynamic team.
- Qualifications: Digital experience, strong collaboration skills, and strategic thinking are essential.
- Other info: Flexible working options and a commitment to inclusivity for all applicants.
The predicted salary is between 36000 - 60000 £ per year.
We create reasons for our 40 million+ customers across the globe to choose more of Tesco more often, through our Clubcard Proposition. This role manages key Clubcard propositions, creating ongoing reasons for customers to engage with Clubcard & Tesco. We want customers to access the best value from Tesco, which in turn drives loyalty to Tesco. We define Propositions as services, products or promises that deliver against a specific customer need. This role works within the Membership and Loyalty team, and works collaboratively across the wider customer and technology teams.
Benefits
- Annual bonus scheme of up to 20% of base salary
- Holiday starting at 25 days plus a personal day (plus Bank holidays)
- Private medical insurance
- 26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
- Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
Responsibilities
- Lead the development and evolution of Clubcard propositions, ensuring clear insights, customer needs, benefits, and execution across the 6Ps.
- Collaborate with Customer and Technology teams to turn concepts into actionable propositions.
- Maintain visibility of plans across teams, connecting activities to deliver the best customer experience.
- Monitor market trends, loyalty metrics, and competitor activity to identify opportunities and issues proactively.
Qualifications
- Strong customer focus with previous digital experience and commercial acumen
- Highly collaborative, able to unite cross-functional teams and manage multiple stakeholders effectively
- Strategic thinker with the ability to cope with ambiguity, prioritise, and make insight-led decisions
- Skilled in developing motivating propositions across the 6Ps, crafting brand positioning, and generating engaging concepts
- Excellent communication and storytelling skills, with confidence in analysing data to make clear recommendations
At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support. We’re proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you’re interested in joining our team but don’t tick every box, don’t let that hold you back from applying.
Clubcard Proposition Manager in Welwyn Garden City employer: Tesco UK
Contact Detail:
Tesco UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clubcard Proposition Manager in Welwyn Garden City
✨Tip Number 1
Network like a pro! Reach out to current or former Tesco employees on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Tesco's Clubcard propositions and think about how your skills align with their goals. Show them you’re not just another candidate, but someone who gets what they’re all about.
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. This will help you articulate your thoughts clearly and build confidence before the real deal.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds.
We think you need these skills to ace Clubcard Proposition Manager in Welwyn Garden City
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Clubcard Proposition Manager role. Highlight your experience with customer engagement and digital strategies, as these are key to what we’re looking for at Tesco.
Showcase Your Collaboration Skills: Since this role involves working with various teams, it’s important to demonstrate your ability to collaborate effectively. Share examples of how you’ve united cross-functional teams in your previous roles.
Be Insight-Driven: We love a strategic thinker! Use your application to showcase how you've used data and insights to make decisions in the past. This will show us that you can handle the ambiguity and prioritise effectively.
Apply Through Our Website: Don’t forget to submit your application through our official website. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Tesco UK
✨Know Your Clubcard Inside Out
Before the interview, make sure you understand the Clubcard Proposition thoroughly. Familiarise yourself with its key features, benefits, and how it drives customer loyalty. This will help you demonstrate your passion for the role and show that you're ready to contribute from day one.
✨Showcase Your Collaborative Spirit
Since this role involves working with cross-functional teams, be prepared to share examples of how you've successfully collaborated in the past. Highlight your ability to unite different stakeholders and drive projects forward, as this is crucial for the Membership and Loyalty team.
✨Be a Strategic Thinker
Prepare to discuss how you approach strategic thinking and decision-making. Think about times when you've had to cope with ambiguity or prioritise tasks based on insights. This will show that you can handle the complexities of developing engaging propositions across the 6Ps.
✨Communicate with Confidence
Excellent communication skills are key for this role. Practice articulating your thoughts clearly and confidently, especially when discussing data analysis and recommendations. Use storytelling techniques to make your points more engaging and memorable during the interview.
