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- Tasks: Drive continuous improvement and enhance processes for a better customer and colleague experience.
- Company: Join Tesco, a diverse and inclusive company committed to making a positive impact.
- Benefits: Flexible working patterns, competitive salary, and opportunities for personal growth.
- Why this job: Be a key player in transforming operations and making a real difference.
- Qualifications: Experience in project management or business analysis; knowledge of improvement methodologies.
- Other info: Collaborative environment with a focus on diversity and inclusion.
The predicted salary is between 28800 - 48000 £ per year.
I am accountable for the promotion, facilitation, delivery and impact of Process Experience globally across operations and teams within Tesco Group to build a sustainable CI/OpEx culture delivering tangible direct and indirect benefits as well as improvements in Customer, Supplier and Colleague experience.
Supporting GPX Senior Consultants and GPX Business Partners to ensure improvements are scoped, evaluated and delivered effectively and on time; appropriate ownership of governance including documentation such as project plans, RAID logs, benefit trackers etc.
OpEx and CI Leadership, coaching, mentoring and trusted advisor status in supporting team leaders and ops managers in working with their teams to identify areas for improvement (coaching them where required) and helping to take these ideas forward through to implementation; therefore helping drive a culture of continuous improvement throughout the operation.
Helping ensure colleagues are supported by the very best processes to do their job by gathering detailed requirements and mapping processes through facilitated workshops, managing Natural Work Teams, holding effective stakeholder meetings and by analysing and interpreting data to identify trends and opportunities.
Effectively engaging and managing stakeholders alongside the Senior Consultants, fully understanding the case for change and benefits of improvements to customers and colleagues. Building strong relationships with colleagues across relevant operations, working together collaboratively (in NWTs where required) to identify opportunities and drive change.
Ideally Project Manager, Business Analyst, Product owner, Change Manager (or similar role) Lean Six Sigma, Kaizen, Systems Thinking (or similar methodologies) Project Management (e.g. producing project plans, managing critical paths, maintaining RACIs & exception logs) Change Management.
We pride ourselves on being a company where everyone’s welcome and truly feels able to be themselves. We not only celebrate diversity but recognise the value and opportunity it brings in helping us to serve our customers, communities and planet a little better every day. We strive to build a workforce that reflects our customers, not only here in the UK, but worldwide. In offering many varying working patterns across our business, our aim is to attract a diverse range of applicants from all walks of life. If you’re as passionate as we are about providing the best customer experience, we’d love to hear from you.
Business Improvement Consultant in Welwyn Garden City employer: Tesco UK
Contact Detail:
Tesco UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Improvement Consultant in Welwyn Garden City
✨Tip Number 1
Network like a pro! Reach out to current employees at Tesco or in similar roles on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. You never know, they might even refer you!
✨Tip Number 2
Prepare for the interview by understanding Tesco's culture and values. Think about how your experience aligns with their commitment to continuous improvement and customer satisfaction. Show them you're not just a fit for the role, but for the company too!
✨Tip Number 3
Practice your STAR technique for answering behavioural questions. Structure your responses around Situation, Task, Action, and Result to clearly demonstrate your problem-solving skills and how you've driven change in previous roles.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Business Improvement Consultant in Welwyn Garden City
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with continuous improvement and stakeholder management. We want to see how your skills align with the role of Business Improvement Consultant, so don’t hold back!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to drive change and improve processes. Use metrics where possible to show the tangible benefits you’ve delivered – we love numbers!
Be Authentic: We value diversity and authenticity, so let your personality shine through in your application. Share your passion for customer experience and how it drives you to make a difference in your work.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Tesco UK
✨Know Your Processes
Make sure you’re well-versed in the methodologies mentioned in the job description, like Lean Six Sigma and Kaizen. Be ready to discuss how you've applied these in past roles, as this will show your practical understanding of continuous improvement.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've effectively engaged with stakeholders in previous projects. Highlight your ability to build relationships and communicate the benefits of change clearly, as this is crucial for the role.
✨Demonstrate Coaching and Mentoring Experience
Think of specific instances where you’ve coached or mentored team members. Discuss how you helped them identify areas for improvement and supported them through implementation, as this aligns with the expectations of the role.
✨Be Ready to Discuss Data Analysis
Brush up on your data analysis skills and be prepared to talk about how you've used data to identify trends and opportunities in past roles. This will demonstrate your analytical mindset and ability to drive improvements based on evidence.
