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- Tasks: Lead a team in a fast-paced retail environment, ensuring excellent customer service.
- Company: Join Tesco, a diverse and inclusive company focused on serving customers and communities.
- Benefits: Earn from £14.76 per hour, with flexible hours and opportunities for career progression.
- Why this job: Make a real impact by improving service and building strong team relationships.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Flexible working options available to suit your lifestyle.
The predicted salary is between 13 - 16 £ per hour.
The role includes working within defined weekly availability windows. The schedule is set within those times, with 3 weeks’ notice of exact shifts. We offer flexibility where possible and welcome discussions about availability.
Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location. It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Our focus is on customers; the store environment is fast paced with everyday challenges and variety. Being a colleague in one of our stores means helping to serve shoppers better every day. You’ll meet great people, learn new things and be part of a diverse team where everyone is welcome. Whether you are seeking stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
As a Shift Leader, you will work in a fast paced retail environment where no day is the same. You will take ownership of activities by coordinating a team to deliver. You will focus on improving service through on-the-job coaching and feedback. You will understand how your team is performing and deliver practical actions for improvement with a hands-on approach. You will help ensure your area remains a safe place to work and shop. You are able to role model great, natural customer service ensuring every customer’s needs are met.
- Build strong, long-lasting relationships with colleagues to create a team spirit and keep everyone at their best.
- Be a clear communicator and use a variety of methods to keep the team well informed.
- Be confident in taking the lead as you may be in charge at times.
- Be flexible in your thinking, make decisions efficiently, and handle change to serve customers and colleagues well.
- Have energy and drive to deliver beyond expectations and balance priorities.
- Always look for ideas and opportunities to serve shoppers a little better every day.
Our vision at Tesco is to become every customer’s favourite way to shop. Our core purpose is to serve customers, communities and the planet a little better every day. Serving means acting as a responsible and sustainable business for all stakeholders, communities, and the planet.
Diversity, equity and inclusion (DE&I) at Tesco means everyone is represented and welcome. We are a place where Everyone’s Welcome. We understand life looks different for each of us and we support flexible working. If you’re at the start of your career or need flexibility for caregiving, retirement, parenting, or other life events, talk to us during your application about how we can support.
We are committed to providing a fully inclusive and accessible recruitment process. For information on accessibility support, please contact us during the application.
Please note: Tesco will recruit individuals who meet the school leaver age requirements for your country. Some roles require working before 6:15 am or after 9:45 pm or in areas such as warehouse, alcohol, or driving roles, and eligibility will be confirmed as applicable. On occasions with high volumes of applicants, some roles may close earlier than the advertised end date. We will only offer feedback to candidates who attend an interview.
Fulfilment Shift Leader - Newtown Superstore in Wales employer: Tesco UK
Contact Detail:
Tesco UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fulfilment Shift Leader - Newtown Superstore in Wales
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and mission. This way, you can show how your own values align with theirs, making you a perfect fit for the team.
✨Tip Number 2
Practice your leadership skills! As a Shift Leader, you'll need to coordinate a team and deliver results. Think of examples from your past experiences where you've successfully led a team or improved service – these will come in handy during your interview.
✨Tip Number 3
Be ready to discuss flexibility! Since the role offers various hours, be prepared to talk about your availability and how you can adapt to the fast-paced environment. Show that you're open to working different shifts and can handle change.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few questions ready about the team dynamics or how they support career progression. This shows your interest and helps you gauge if it's the right fit for you.
We think you need these skills to ace Fulfilment Shift Leader - Newtown Superstore in Wales
Some tips for your application 🫡
Show Your Availability: Make sure to clearly outline your availability in your application. We love flexibility, so if you have specific times you can work, let us know! This helps us find the best fit for both you and the team.
Highlight Your Customer Service Skills: Since we’re all about serving customers better every day, don’t forget to showcase any previous experience you have in customer service. Share examples of how you've gone above and beyond to meet customer needs!
Be Yourself: We want to get to know the real you! Use your application to express your personality and what makes you a great fit for our diverse team. Authenticity goes a long way in making a connection.
Apply Through Our Website: For the best chance of success, make sure to apply through our official website. It’s the easiest way for us to receive your application and keep track of everything. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Tesco UK
✨Know Your Availability
Since the role requires working within defined weekly availability windows, be prepared to discuss your schedule openly. Think about your flexibility and how it aligns with the store's needs, as this shows you're ready to adapt.
✨Showcase Your Leadership Skills
As a Shift Leader, you'll need to coordinate a team effectively. Prepare examples of how you've led a team in the past, focusing on your ability to motivate others and improve service through coaching and feedback.
✨Emphasise Customer Service
This role is all about serving customers better every day. Be ready to share specific instances where you’ve gone above and beyond for customers, demonstrating your commitment to excellent service and relationship-building.
✨Be Ready for a Fast-Paced Environment
The retail environment can be unpredictable, so highlight your ability to handle change and make decisions efficiently. Share experiences where you've thrived under pressure and maintained a positive attitude while juggling multiple tasks.
