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- Tasks: Design user experiences that enhance shopping for millions at Tesco.
- Company: Join Tesco, the UK's largest supermarket, dedicated to improving customer experiences.
- Benefits: Enjoy hybrid work, bonuses, private medical insurance, and mental wellbeing support.
- Why this job: Shape impactful designs in a diverse team while promoting work/life balance.
- Qualifications: Strong portfolio in web and app design; experience with user research and accessibility standards.
- Other info: Flexible working environment; applications welcomed from all backgrounds.
The predicted salary is between 28800 - 48000 £ per year.
We’re looking for a resourceful, imaginative and ambitious Midweight UX Designer to join our multidisciplinary team. As a Midweight UX Designer at the UK’s largest supermarket, you’ll be shaping experiences that help millions of people shop better. You’ll help discover new opportunities, contribute to intuitive and effortless solutions that improve every stage of a customer’s shopping journey. You’ll understand business goals and user expectations, creating design solutions that exceed both. You’ll become an expert in testing, iterating, and improving your work. Audiences are diverse, with 11 million active app users and over 1 million online grocery orders weekly. You’ll need a strong appetite for human-centred design, customer research, data, and analytics. Collaboration with UX/UI designers, researchers, writers, service designers, data experts, product managers, and developers is essential. Experience using a digital design system is required, whether to improve prototypes or shape entire user journeys.
What you can expect: Join a business that values your expertise and offers opportunities for growth. Work in a talented, diverse team with a hybrid role promoting work/life balance. Enjoy a benefits package including bonuses, holiday entitlement, private medical insurance, parental leave, and mental wellbeing support.
Your responsibilities include:
- Design projects from start to finish, simplifying complex experiences.
- Participate in UX activities like discovery, sprints, sketching, wireframing, prototyping, and mapping.
- Partner with product managers to define customer problems and hypotheses.
- Advocate for human-centred design and inclusive principles, ensuring accessibility standards are met.
- Collaborate across teams to improve digital products and facilitate workshops.
- Use data and research to inform designs and validate solutions.
- Contribute to evolving the Design System and share design value across disciplines.
Required skills and experience:
- A strong portfolio demonstrating web, responsive, and native app design.
- Experience in high-profile, customer-facing projects.
- Passion for solving product problems with a comprehensive user experience approach.
- Proficiency with Figma, Sketch, Marvel, Miro, Axure, or similar tools.
- Ability to use qualitative and quantitative insights for decision-making.
- Experience with user research, journey mapping, wireframing, and testing.
- Knowledge of WCAG 2.1 level AA accessibility standards.
- Excellent communication and mentorship skills.
- Experience in retail is advantageous.
We’re a diverse company committed to making every day better for our customers, colleagues, and communities. We support flexible working and are an inclusive employer, welcoming applications from all backgrounds. If you need support with your application, we’re happy to help.
UX Designer - Customer - Loyalty employer: Tesco UK
Contact Detail:
Tesco UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UX Designer - Customer - Loyalty
✨Tip Number 1
Familiarise yourself with the latest trends in UX design, especially those relevant to retail. Understanding how user experience impacts shopping behaviour can give you an edge in interviews.
✨Tip Number 2
Network with professionals in the UX field, particularly those who have experience in retail or customer loyalty. Engaging with them on platforms like LinkedIn can provide insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific projects from your portfolio that demonstrate your ability to solve complex user problems. Be ready to explain your design process and how you used data to inform your decisions.
✨Tip Number 4
Showcase your collaboration skills by discussing past experiences where you worked with cross-functional teams. Highlighting your ability to communicate effectively with product managers and developers will be crucial.
We think you need these skills to ace UX Designer - Customer - Loyalty
Some tips for your application 🫡
Tailor Your Portfolio: Make sure your portfolio showcases relevant projects that highlight your skills in web, responsive, and native app design. Include examples of high-profile, customer-facing projects to demonstrate your experience.
Highlight Human-Centred Design: In your application, emphasise your passion for human-centred design and how you've applied this approach in previous roles. Mention specific instances where you used customer research and data to inform your design decisions.
Showcase Collaboration Skills: Since collaboration is key for this role, provide examples of how you've worked with cross-functional teams, including UX/UI designers, product managers, and developers. Highlight any workshops or collaborative projects you've facilitated.
Demonstrate Technical Proficiency: Mention your proficiency with design tools like Figma, Sketch, or Axure. If you have experience with accessibility standards (WCAG 2.1 level AA), be sure to include that as well, as it’s crucial for this position.
How to prepare for a job interview at Tesco UK
✨Showcase Your Portfolio
Make sure to bring a strong portfolio that highlights your web, responsive, and native app designs. Be prepared to discuss specific projects, focusing on your role, the challenges faced, and how you solved them.
✨Understand Human-Centred Design
Demonstrate your passion for human-centred design by discussing your approach to user research and how it informs your design decisions. Be ready to share examples of how you've advocated for user needs in past projects.
✨Collaborate Effectively
Since collaboration is key in this role, be prepared to talk about your experience working with cross-functional teams. Highlight any workshops or collaborative sessions you've facilitated and the outcomes achieved.
✨Familiarise Yourself with Accessibility Standards
Knowledge of WCAG 2.1 level AA accessibility standards is crucial. Be ready to discuss how you've implemented these standards in your designs and why they matter for creating inclusive user experiences.
