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- Tasks: Lead shifts, support your team, and ensure a fantastic shopping experience for customers.
- Company: Join Tesco, a leading retailer committed to diversity and inclusion.
- Benefits: Competitive pay starting at £14.76/hour, flexible hours, and a supportive work environment.
- Why this job: Make a difference in your community while developing leadership skills in a dynamic setting.
- Qualifications: Must be 18 or over; previous retail experience is a plus.
- Other info: Enjoy a welcoming workplace where everyone can be themselves.
Job Description
Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The availability windows are: Monday 14:00-23:00, Wednesday 09:00-15:45, Thursday 14:00-23:00, Saturday 14:00-23:00. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be.
Customers are at the heart of everything we do. As a Shift Leader, you’ll work in a fast-paced retail environment, with bags of variety, and be responsible for:
- Running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
- Being there for customers, listening to them and helping to make sure they leave the store with what they came for
- Looking for ways to improve service, including coaching your colleagues and giving feedback to the team
- Guiding and supporting your colleagues in-store, making sure it stays a safe place to work and shop
- Maintaining a great understanding of how your store is performing, and assisting managers in delivering any actions that help improve the running of the store
- Leading from the front, and setting a great example for your colleagues in everything you do
Please note that you need to be 18 or over to apply for this role.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.
We are an equal opportunities employer and welcome applications from all candidates. Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is “Serving our customers, communities and planet a little better every day.”
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working.
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Tesco Shift Leader - Days - Tempest Rd Express employer: Tesco UK
Contact Detail:
Tesco UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Shift Leader - Days - Tempest Rd Express
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco's values and mission. This way, you can show how your own values align with theirs, especially around customer service and teamwork.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for a Shift Leader role and rehearse your answers. Focus on examples that highlight your leadership skills and ability to handle fast-paced environments.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It shows you take the opportunity seriously and are ready to lead by example.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Tesco Shift Leader - Days - Tempest Rd Express
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love helping customers. Share any experiences where you've gone the extra mile to make someone’s day better. We want to see that you truly care about providing top-notch service!
Highlight Your Leadership Skills: As a Shift Leader, you'll be guiding a team, so make sure to showcase any leadership experience you have. Whether it's in retail or another field, tell us how you've motivated others and created a positive work environment.
Be Clear About Your Availability: We appreciate flexibility, so be upfront about when you can work. If you’re available for the specific shifts mentioned in the job description, let us know! This helps us understand how you fit into our scheduling needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Tesco UK
✨Know the Shift Leader Role Inside Out
Before your interview, make sure you understand what being a Shift Leader at Tesco entails. Familiarise yourself with the responsibilities like running duty shifts and supporting your team. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since customers are at the heart of Tesco's operations, be prepared to discuss your previous experiences in customer service. Think of specific examples where you went above and beyond to help a customer or improved service in your past roles. This will demonstrate your commitment to customer satisfaction.
✨Prepare for Team Coordination Questions
As a Shift Leader, you'll need to coordinate your team effectively. Be ready to talk about how you've led a team in the past, handled conflicts, or coached colleagues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your leadership skills.
✨Emphasise Your Flexibility and Availability
Tesco values flexibility, so make sure to communicate your availability clearly during the interview. If you can work within the specified hours, mention this upfront. Also, express your willingness to adapt to the fast-paced environment, which is crucial for a Shift Leader role.
