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For Companies At a Glance
- Tasks: Lead shifts, manage team activities, and ensure top-notch customer service.
- Company: Join Tesco, a leading retailer dedicated to customer satisfaction.
- Benefits: Enjoy flexible hours, competitive pay starting at £14.76/hour, and opportunities for growth.
- Why this job: Be part of a dynamic team that values your input and fosters development.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn.
- Other info: Guaranteed minimum of 16 hours weekly with options for fewer hours.
About the role
Availability Window
- Sun: 05:30 - 23:00
- Mon: 05:30 - 23:00
- Tue: 05:30 - 23:00
- Wed: 05:30 - 23:00
- Thu: 05:30 - 23:00
- Fri: 05:30 - 23:00
- Sat: 05:30 - 23:00
Pay and Hours
Our Shift Leader rate starts from £14.76/hour, increasing to £15.97 inside the M25. Additional payments may apply depending on location. We offer a minimum of 16 guaranteed hours weekly, with options for fewer hours (minimum 12). We value flexibility and encourage you to apply if your availability matches our needs.
Role Overview
Customers are at the heart of everything we do. As a Shift Leader, you'll support store operations, oversee team activities, and ensure excellent customer service. Your role involves managing shifts, supporting colleagues, maintaining store standards, and helping improve store performance.
Key responsibilities include:
- Managing duty shifts and team coordination
- Ensuring a clean, stocked store that exceeds customer expectations
- Engaging with customers to enhance their experience
- Coaching colleagues and providing feedback
- Maintaining a safe environment for staff and shoppers
- Monitoring store performance and assisting with improvements
- Leading by example and supporting team development
Tesco Shift Leader - Days - Scissett Express employer: Tesco UK
Contact Detail:
Tesco UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Shift Leader - Days - Scissett Express
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service standards. Understanding what they prioritise will help you demonstrate your alignment with their goals during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. Be ready to discuss specific situations where you improved team performance or customer satisfaction.
✨Tip Number 3
Research the Scissett Express store specifically. Knowing about its operations, customer demographics, and any recent news can give you an edge in conversations and show your genuine interest in the role.
✨Tip Number 4
Network with current or former Tesco employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
We think you need these skills to ace Tesco Shift Leader - Days - Scissett Express
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Shift Leader position at Tesco. Tailor your application to highlight relevant experience and skills that align with these expectations.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in retail or leadership roles. Emphasise any achievements related to customer service, team management, and operational efficiency.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have successfully managed teams or improved customer experiences in past positions.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Tesco UK
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Shift Leader at Tesco. Familiarise yourself with managing shifts, team coordination, and customer service expectations. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight your ability to coach colleagues, provide feedback, and maintain high standards, as these are key aspects of the Shift Leader position.
✨Engage with Customer Service Scenarios
Be ready to discuss how you would handle various customer service situations. Think about ways to enhance customer experiences and how you would resolve any issues that may arise. This shows your commitment to putting customers at the heart of everything you do.
✨Demonstrate Flexibility
Since the role requires availability across various hours, be prepared to discuss your flexibility in working hours. Emphasise your willingness to adapt to the store's needs and how you can contribute positively to the team during busy periods.
