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For Companies At a Glance
- Tasks: Lead shifts, manage the team, and ensure excellent customer service.
- Company: Join Tesco, a leading retailer dedicated to customer satisfaction.
- Benefits: Earn from £14.76 per hour with flexible scheduling and guaranteed hours.
- Why this job: Be part of a dynamic team in a fast-paced environment that values your input.
- Qualifications: No specific experience required; just bring your enthusiasm and teamwork spirit.
- Other info: Shifts are scheduled with 3 weeks' notice, supporting your availability.
About the role
Availability Window
- Days From time To
- Sun 06:00:00 23:15:00
- Mon 06:00:00 23:15:00
- Tue 06:00:00 23:15:00
- Wed 06:00:00 23:15:00
- Thu 06:00:00 23:15:00
- Fri 06:00:00 23:15:00
- Sat 06:00:00 23:15:00
Pay and Hours
Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location. It’s our policy to offer new colleagues a minimum of 16 guaranteed hours each week, but opportunities for fewer hours (minimum 12) are also available. We will schedule your shifts within your available times, with 3 weeks’ notice. Flexibility is supported if your available times closely match our needs.
Our Values
Customers are at the heart of everything we do. As a Shift Leader at Tesco, you’ll support store operations and help deliver excellent customer service. Your role involves overseeing shifts, supporting colleagues, ensuring store safety, and helping improve store performance.
As a Shift Leader you’ll:
- Work in a fast-paced retail environment with variety
- Manage duty shifts, coordinate the team, and ensure a well-stocked, clean store
- Assist customers and ensure they leave satisfied
- Coach colleagues and give feedback to improve service
- Support store safety and support colleagues in a safe working environment
- Monitor store performance and assist in implementing improvements
- Lead by example and set a positive tone for the team
Tesco Shift Leader - Days - Nottingham Castle Boulevard Express employer: Tesco UK
Contact Detail:
Tesco UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Shift Leader - Days - Nottingham Castle Boulevard Express
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service philosophy. Understanding what they prioritise will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous experience in retail or leadership roles. Be ready to share specific examples of how you've successfully managed a team or improved customer satisfaction in past positions.
✨Tip Number 3
Demonstrate your flexibility and availability for the required shifts. Since the role requires working various hours, showing that you're adaptable can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss how you would handle common challenges in a retail environment, such as managing difficult customers or ensuring team motivation. This shows your problem-solving skills and readiness for the role.
We think you need these skills to ace Tesco Shift Leader - Days - Nottingham Castle Boulevard Express
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Shift Leader at Tesco. Tailor your application to highlight relevant experience and skills that align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in retail or leadership roles. Emphasise any achievements that demonstrate your ability to manage teams and improve customer service.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have successfully led teams or improved store performance in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Tesco UK
✨Understand Tesco's Values
Before the interview, make sure you understand Tesco's core values, especially their focus on customer service. Be prepared to discuss how you can embody these values as a Shift Leader.
✨Showcase Leadership Skills
As a Shift Leader, you'll need to manage a team effectively. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation, highlighting your ability to motivate and support colleagues.
✨Demonstrate Flexibility
Since the role requires working various shifts, be ready to discuss your availability and flexibility. Show that you are adaptable and willing to meet the needs of the store's schedule.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult customers or improving customer satisfaction. Think of specific instances where you've gone above and beyond to ensure a positive experience for customers.
