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For Companies At a Glance
- Tasks: Lead store operations, manage shifts, and enhance customer experiences daily.
- Company: Join Tesco, a leading UK retailer known for its commitment to customers and community.
- Benefits: Earn from £14.76/hour with flexible hours and opportunities for growth.
- Why this job: Be part of a dynamic team, develop leadership skills, and make a real impact.
- Qualifications: No specific experience required; just bring your passion for customer service and teamwork.
- Other info: Minimum 16 hours weekly with options for fewer; perfect for students!
About the role
Availability Window
- Days From Time To
- Sun 06:00:00 23:00:00
- Mon 06:00:00 23:00:00
- Tue 06:00:00 23:00:00
- Wed 06:00:00 23:00:00
- Thu 06:00:00 23:00:00
- Fri 06:00:00 23:00:00
- Sat 06:00:00 23:00:00
Pay Rate: Our Shift Leader rate starts from £14.76/hour, increasing to £15.97 inside the M25. Additional payments may apply depending on location. We guarantee a minimum of 16 hours weekly, with options for fewer hours (minimum 12). We aim to support flexible working hours matching your availability.
Customer Focus
Customers are central to our operations. As a Shift Leader, you will oversee store operations, support staff, and ensure excellent customer service, facing various challenges daily.
Your responsibilities include:
- Working in a dynamic retail environment
- Managing duty shifts and team coordination
- Engaging with customers to enhance their experience
- Improving service through coaching and feedback
- Ensuring a safe and welcoming store environment
- Monitoring store performance and supporting management
- Leading by example and motivating colleagues
Tesco Shift Leader - Days - Harestock Express employer: Tesco UK
Contact Detail:
Tesco UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Shift Leader - Days - Harestock Express
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service standards. Understanding what they prioritise will help you demonstrate your alignment with their goals during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. Be ready to discuss specific situations where you motivated others or improved team performance.
✨Tip Number 3
Research the Harestock location and its community. Being knowledgeable about the local area can help you connect with customers and show that you're invested in enhancing their shopping experience.
✨Tip Number 4
Prepare to discuss how you handle challenges in a fast-paced retail environment. Think of examples where you've resolved conflicts or improved service under pressure, as this is crucial for a Shift Leader role.
We think you need these skills to ace Tesco Shift Leader - Days - Harestock Express
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Shift Leader position at Tesco. Tailor your application to highlight relevant experience in customer service and team management.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous roles, particularly those related to retail and leadership. Use bullet points for clarity and focus on achievements that demonstrate your ability to manage teams and enhance customer experiences.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've successfully led teams or improved customer service in past positions. Make sure to align your skills with the job requirements.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a leadership role in a customer-focused environment.
How to prepare for a job interview at Tesco UK
✨Understand the Role
Make sure you have a clear understanding of what a Shift Leader does at Tesco. Familiarise yourself with their customer service ethos and how you can contribute to enhancing the customer experience.
✨Showcase Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a shift. Highlight your ability to motivate colleagues and handle challenges effectively.
✨Demonstrate Customer Focus
Be ready to discuss how you prioritise customer satisfaction. Think of specific instances where you went above and beyond to improve a customer's experience, as this is crucial for the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the store's operations, team dynamics, and customer engagement strategies. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
