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For Companies At a Glance
- Tasks: Lead a team, manage shifts, and ensure customer satisfaction in a fast-paced retail environment.
- Company: Join Tesco, a leading UK retailer known for its commitment to customers and community.
- Benefits: Enjoy flexible hours, competitive pay starting at £14.76 per hour, and opportunities for growth.
- Why this job: Be part of a dynamic team that values customer service and teamwork while making a real impact.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: Guaranteed minimum of 16 hours weekly with options for flexibility in scheduling.
About the role
Availability Window
- Days From time To time
- Sun 06:00:00 - 23:00:00
- Mon 06:00:00 - 23:00:00
- Tue 06:00:00 - 23:00:00
- Wed 06:00:00 - 23:00:00
- Thu 06:00:00 - 23:00:00
- Fri 06:00:00 - 23:00:00
- Sat 06:00:00 - 23:00:00
Pay Rate
Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location. We offer a minimum of 16 guaranteed hours weekly, with options for fewer hours (minimum 12). The schedule is based on availability windows, with shifts scheduled within these times, and 3 weeks' notice provided. We support flexibility; if your available times closely match but not exactly align with our advertised times, we encourage you to apply.
Customers are at the heart of everything we do. As a Shift Leader, you'll support store operations, help customers, and lead your team to ensure a smooth, safe, and welcoming environment. Your responsibilities include:
- Working in a fast-paced retail environment
- Managing duty shifts and team coordination
- Assisting customers and ensuring they leave satisfied
- Improving service through coaching and feedback
- Supporting colleagues and maintaining safety standards
- Monitoring store performance and assisting management
- Leading by example in all aspects of your work
Tesco Shift Leader - Days - Crawley Haslett Ave Express employer: Tesco UK
Contact Detail:
Tesco UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Shift Leader - Days - Crawley Haslett Ave Express
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service standards. Understanding what Tesco stands for will help you align your responses during any interviews or discussions, showing that you're a good fit for their culture.
✨Tip Number 2
Highlight your leadership experience in previous roles. As a Shift Leader, you'll be managing a team, so be ready to share specific examples of how you've successfully led teams or projects in the past.
✨Tip Number 3
Prepare to discuss your problem-solving skills. In a fast-paced retail environment, challenges can arise quickly, so think of instances where you've effectively resolved issues or improved processes.
✨Tip Number 4
Show your enthusiasm for customer service. Since customers are at the heart of Tesco's operations, be prepared to talk about your passion for helping others and how you ensure a positive shopping experience.
We think you need these skills to ace Tesco Shift Leader - Days - Crawley Haslett Ave Express
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Shift Leader position. Tailor your application to highlight relevant experience in retail and team management.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous roles, particularly those in retail or leadership positions. Use bullet points for clarity and focus on achievements that demonstrate your ability to lead a team and enhance customer satisfaction.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've successfully managed teams or improved customer service in past roles. Make sure to align your skills with what Tesco is looking for in a Shift Leader.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a leadership role.
How to prepare for a job interview at Tesco UK
✨Understand the Role
Make sure you have a clear understanding of what a Shift Leader does at Tesco. Familiarise yourself with the responsibilities mentioned in the job description, such as managing shifts, assisting customers, and leading your team.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you motivated others and ensured tasks were completed efficiently.
✨Demonstrate Customer Focus
Since customers are at the heart of Tesco's operations, be ready to discuss how you've handled customer service situations in the past. Share specific instances where you went above and beyond to ensure customer satisfaction.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle fast-paced environments. Think about how you would respond to common retail challenges, such as managing a busy shift or resolving a customer complaint.
