At a Glance
- Tasks: Lead your team, manage shifts, and ensure top-notch customer service.
- Company: Join Tesco, a leading retailer known for its commitment to quality and community.
- Benefits: Enjoy flexible hours, competitive pay starting at £14.76/hour, and opportunities for growth.
- Why this job: Be part of a dynamic team that values your input and fosters a positive work culture.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: Guaranteed minimum of 16 hours weekly with options for fewer hours.
Location: Newport, United Kingdom
Job Category: Other
Work permit required: Yes
Job Reference: 7d911d733011
Job Views: 8
Posted: 22.06.2025
Expiry Date: 06.08.2025
About the role
Availability Window:
- Sun: 06:00 - 15:00
- Mon: 06:00 - 15:00
- Tue: 06:00 - 15:00
- Thu: 14:00 - 23:00
- Fri: 14:00 - 23:00
Pay and Hours:
Starting from £14.76/hour, increasing to £15.97 inside the M25. Additional payments may apply. We offer a minimum of 16 guaranteed hours weekly, with options for fewer hours (minimum 12). We aim to support flexible scheduling.
Role Overview:
As a Shift Leader, you'll support store operations, ensure excellent customer service, and lead your team. Your responsibilities include:
- Managing duty shifts and team coordination
- Assisting customers and ensuring their needs are met
- Improving service quality through coaching and feedback
- Maintaining a safe and welcoming environment
- Monitoring store performance and supporting continuous improvement
- Leading by example and inspiring your colleagues
Tesco Shift Leader - Days - Caerleon Rd Newport Express employer: Tesco UK
Contact Detail:
Tesco UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Shift Leader - Days - Caerleon Rd Newport Express
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service standards. Understanding what they prioritise will help you demonstrate how you can contribute to their goals during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. Be ready to discuss specific situations where you improved team performance or customer satisfaction.
✨Tip Number 3
Research the Newport store's recent initiatives or community involvement. Being knowledgeable about local efforts can help you connect with the team and show your commitment to the community.
✨Tip Number 4
Network with current or former Tesco employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Tesco Shift Leader - Days - Caerleon Rd Newport Express
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Shift Leader at Tesco. Highlight your relevant experience in managing teams and customer service.
Tailor Your CV: Make sure your CV reflects your leadership skills and experience in retail. Use specific examples that demonstrate your ability to manage shifts, coordinate teams, and improve service quality.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your leadership style. Mention how you can contribute to maintaining a safe and welcoming environment at Tesco.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Tesco UK
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Shift Leader at Tesco. Familiarise yourself with managing duty shifts, customer service expectations, and team coordination. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved service quality. Highlight how you inspired colleagues and maintained a positive work environment, as these are key aspects of the Shift Leader position.
✨Emphasise Customer Service
Since customer satisfaction is crucial, be ready to discuss how you've handled customer complaints or gone above and beyond to meet their needs. This will show that you prioritise excellent service, which is essential for this role.
✨Ask Insightful Questions
Prepare thoughtful questions about the store's operations, team dynamics, and performance metrics. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values.