At a Glance
- Tasks: Lead shifts, support your team, and ensure a fantastic shopping experience for customers.
- Company: Join Tesco, a leading retailer dedicated to customer satisfaction and community support.
- Benefits: Enjoy flexible hours, competitive pay starting at £14.76, and opportunities for growth.
- Why this job: Be part of a dynamic team, face exciting challenges, and make a real impact every day.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: Guaranteed minimum of 16 hours per week, with flexibility for those needing fewer hours.
Tesco UK • Basingstoke • Apply by 25-May-2025
About the role
Availability Window
- Days From time To time
- Sun 05:30:00 23:00:00
- Mon 05:30:00 23:00:00
- Tue 05:30:00 23:00:00
- Wed 05:30:00 23:00:00
- Thu 05:30:00 23:00:00
- Fri 05:30:00 23:00:00
- Sat 05:30:00 23:00:00
Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Customers are at the heart of everything we do. It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role. You’ll face lots of interesting challenges as you oversee the store from the shop floor and strive to make things just that little bit better for customers, colleagues and communities, every day.
As a Shift Leader you’ll:
- Work in a fast-paced retail environment, with bags of variety
- Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
- Be there for customers, listening to them and helping to make sure they leave the store with what they came for
- Look for ways to improve service, including coaching your colleagues and giving feedback to the team
- Guide and support your colleagues in-store, making sure it stays a safe place to work and shop
- Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store
- Lead from the front, and set a great example for your colleagues in everything you do
Tesco Shift Leader - Days - Basingstoke Oakridge Rd Express employer: Tesco UK
Contact Detail:
Tesco UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Shift Leader - Days - Basingstoke Oakridge Rd Express
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service philosophy. Understanding what they prioritise will help you align your approach during interviews and discussions, showing that you're a great fit for their team.
✨Tip Number 2
Demonstrate your leadership skills by sharing specific examples from your past experiences. Think about times when you've successfully managed a team or resolved conflicts, as these are key qualities they look for in a Shift Leader.
✨Tip Number 3
Be prepared to discuss how you would handle various customer service scenarios. Tesco values customer satisfaction highly, so showcasing your problem-solving skills and ability to remain calm under pressure will set you apart.
✨Tip Number 4
Research the Basingstoke Oakridge Rd Express store specifically. Knowing about its community involvement or any recent news can help you engage in meaningful conversations during the interview, demonstrating your genuine interest in the role.
We think you need these skills to ace Tesco Shift Leader - Days - Basingstoke Oakridge Rd Express
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Shift Leader at Tesco. Tailor your application to highlight relevant experiences that align with these duties.
Highlight Customer Service Skills: Since customers are at the heart of Tesco's operations, emphasise your customer service skills in your CV and cover letter. Provide specific examples of how you've successfully handled customer interactions in previous roles.
Show Leadership Experience: As a Shift Leader, you'll need to guide and support your colleagues. Include any leadership or team coordination experiences you have, showcasing your ability to motivate and manage a team effectively.
Tailor Your Application: Make sure your CV and cover letter are tailored specifically for this position. Use keywords from the job description and demonstrate how your skills and experiences make you a perfect fit for the role at Tesco.
How to prepare for a job interview at Tesco UK
✨Show Your Customer Focus
As a Shift Leader, customers are at the heart of everything. Be prepared to discuss how you've previously prioritised customer service and share specific examples of how you’ve gone above and beyond to meet customer needs.
✨Demonstrate Leadership Skills
Highlight your experience in leading teams, especially in fast-paced environments. Discuss how you motivate and support your colleagues, and be ready to provide examples of how you've successfully managed a team during busy periods.
✨Understand Store Operations
Familiarise yourself with the key operations of a retail store. Be ready to talk about how you would ensure the store runs smoothly, including stock management and maintaining a clean environment, as these are crucial for the role.
✨Be Flexible and Adaptable
Tesco values flexibility in scheduling. Be honest about your availability and express your willingness to adapt to the store's needs. This shows that you're a team player and ready to contribute wherever necessary.