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For Companies At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards in a fast-paced environment.
- Company: Join Tesco, a leading retailer committed to serving customers and communities.
- Benefits: Earn from £12.87 per hour with flexible hours and guaranteed minimum shifts.
- Why this job: Be part of a team that values diversity and inclusivity while making a real impact.
- Qualifications: Passion for customer service and ability to thrive in a dynamic setting.
- Other info: Flexible working options available to suit your lifestyle.
Availability Window
Days and times when shifts may be available: Sun 11:00–17:00; Wed 10:30–19:00; Thu 09:00–19:00; Fri 09:00–19:00; Sat 09:00–19:00.
Pay and Hours
Our Phone Shop colleague rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues joining us in Tesco Mobile a minimum of 12 guaranteed hours each week.
We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Readers are invited to read more via the link provided.
Responsibilities and Expectations
- Delivering a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in a good working order and available for customers, listening for and acting on customer feedback.
- Creating an impression for customers that you can be proud of, role modelling great standards of dress and being ready to serve customers.
- Following the service culture in your department, role modelling helpful and friendly service behaviours and demonstrating enthusiasm to do what’s right for customers.
- Protecting the legal brand by delivering legal compliance, understanding all safe and legal routines, demonstrating due diligence on your department.
- Supporting your manager to control costs on your department and deliver budgets, supporting the department to maintain stock record accuracy and be prepared for stock control routines.
- A passion for delivering great service, greeting customers with a smile, and serving them with pride
- The drive and motivation to work in a sales and service environment
- Be able to adapt to working in a fast paced ever-changing environment
- A passion for human connection
- The ability to build relationships with colleagues to create a team spirit, having fun and celebrating success
- To be at work on time, well presented and ready to be a brand ambassador
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please read here.
Please note
Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leaver’s age for your country please read here.
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
For more information about us please visit www.tescoplc.com
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Tesco Colleague - Phone Shops - Yardley Extra employer: Tesco UK
Contact Detail:
Tesco UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Phone Shops - Yardley Extra
✨Tip Number 1
Make sure you know your availability inside out! Tesco values flexibility, so if your schedule is close to what they need, don’t hesitate to apply. Highlight your willingness to adapt in your conversations.
✨Tip Number 2
When you get the chance to chat with someone from Tesco, show off your passion for customer service! Share examples of how you've gone the extra mile for customers in the past. It’s all about making that connection!
✨Tip Number 3
Dress to impress! As a potential brand ambassador for Tesco, your appearance matters. Show up looking sharp and ready to represent the brand. It sets a great first impression!
✨Tip Number 4
Don’t forget to check out our website for more info and tips on applying! We’re here to support you through the process, so take advantage of all the resources we offer to help you land that job.
We think you need these skills to ace Tesco Colleague - Phone Shops - Yardley Extra
Some tips for your application 🫡
Show Your Availability: Make sure to highlight your availability in your application. We love flexibility, so if you can work some of the advertised shifts but not all, let us know! It helps us see how you fit into our schedule.
Emphasise Customer Service Skills: Since delivering great service is key for us, share any experiences where you've gone above and beyond for customers. Whether it's a part-time job or volunteering, we want to hear about it!
Be Yourself: We value diversity and want you to feel comfortable being yourself. Don’t hesitate to share your unique background and experiences in your application. It’s what makes you, you!
Apply Through Our Website: For the best chance of success, make sure to apply through our official website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Tesco UK
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Tesco values flexibility, so if your schedule is close to their needs, let them know! This shows you're keen and willing to work with them.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered great customer service in the past. Whether it’s a time you went above and beyond for a customer or how you handled feedback, these stories will highlight your passion for serving customers.
✨Dress to Impress
Since you'll be representing the Tesco brand, make sure you dress smartly for the interview. A neat appearance reflects your professionalism and readiness to be a brand ambassador.
✨Emphasise Team Spirit
Tesco values teamwork, so be ready to discuss how you’ve built relationships with colleagues in previous roles. Share experiences that demonstrate your ability to create a positive team environment and celebrate successes together.