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For Companies At a Glance
- Tasks: Join our team to serve customers, manage stock, and create a welcoming shopping experience.
- Company: Tesco is a leading retailer committed to serving customers and communities sustainably.
- Benefits: Enjoy flexible hours, competitive pay starting at £12.87, and opportunities for career progression.
- Why this job: Be part of a diverse team, learn new skills, and make a positive impact every day.
- Qualifications: No specific qualifications required; just bring your passion for customer service and teamwork.
- Other info: We support flexible working and are committed to diversity and inclusion.
Availability Window
- Sun: 10:00:00 – 16:00:00
- Tue: 11:00:00 – 17:00:00
- Sat: 13:00:00 – 19:00:00
Our Phone Shop colleague rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues joining us in Tesco Mobile a minimum of 12 guaranteed hours each week.
We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.
Customers are at the heart of everything we do.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
- Delivering a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in a good working order and available for customers, listening for and acting on customer feedback.
- Creating an impression for customers that you can be proud of, role modelling great standards of dress and being ready to serve customers.
- Following the service culture in your department role modelling helpful and friendly service behaviours and demonstrating enthusiasm to do what’s right for customers.
- Protecting the legal brand by delivering legal compliance, understanding all safe and legal routines demonstrating due diligence on your department.
- Supporting your manager to control costs on your department and deliver budgets, supporting the department to maintain stock record accuracy and be prepared for stock control routines.
- A passion for delivering great service, greeting customers with a smile, and serving them with pride
- The drive and motivation to work in a sales and service environment
- Be able to adapt to working in a fast paced ever-changing environment.
- A passion for human connection
- The ability to build relationships with colleagues to create a team spirit, having fun and celebrating success
- To be at work on time, well presented and ready to be a brand ambassador
Our vision at Tesco is to become every customer\’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
Please note
Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country please click here
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
For more information about us please visit www.tescoplc.com
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Tesco Colleague - Phone Shops - Swansea Cadle Extra employer: Tesco UK
Contact Detail:
Tesco UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Phone Shops - Swansea Cadle Extra
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service philosophy. Understanding their commitment to serving customers and communities will help you align your responses during any interviews or discussions.
✨Tip Number 2
Be prepared to discuss your availability and flexibility. Since Tesco values adaptability, showing that you can work within their specified hours or adjust your schedule can make you a more attractive candidate.
✨Tip Number 3
Demonstrate your passion for customer service. Think of examples from your past experiences where you went above and beyond for a customer, as this will resonate well with Tesco's focus on delivering great service.
✨Tip Number 4
Show enthusiasm for teamwork and collaboration. Tesco values a diverse team spirit, so be ready to share how you've successfully worked in teams before and how you can contribute to a positive work environment.
We think you need these skills to ace Tesco Colleague - Phone Shops - Swansea Cadle Extra
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Tesco is looking for in a colleague. Highlight your customer service skills and ability to work in a fast-paced environment in your application.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the role. Emphasise any previous retail or customer service experience, and include examples of how you've delivered great service.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work as part of a team. Mention your flexibility regarding working hours and your enthusiasm for the role.
Highlight Your Availability: Clearly state your availability in your application. Since Tesco values flexibility, mention any specific times you can work that align with their needs, even if they don't match exactly.
How to prepare for a job interview at Tesco UK
✨Show Your Passion for Customer Service
Tesco places a strong emphasis on customer service, so be sure to express your enthusiasm for helping customers. Share examples of how you've gone above and beyond to assist customers in previous roles.
✨Demonstrate Flexibility
Since Tesco values flexibility in scheduling, be prepared to discuss your availability and how you can adapt to the store's needs. Highlight any previous experiences where you successfully adjusted your schedule to meet demands.
✨Emphasise Team Spirit
Collaboration is key at Tesco. Talk about your ability to work well in a team and share instances where you've contributed to a positive team environment. This will show that you can help foster the inclusive culture they promote.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult customers or managing stock. Think of relevant examples from your past experiences that demonstrate your problem-solving skills and commitment to service.