At a Glance
- Tasks: Join our team to serve customers, manage stock, and create a welcoming shopping experience.
- Company: Tesco is a leading retailer committed to serving customers and communities sustainably.
- Benefits: Enjoy flexible hours, competitive pay starting at £12.87/hour, and a supportive work environment.
- Why this job: Be part of a diverse team, learn new skills, and make a positive impact every day.
- Qualifications: No specific qualifications required; just bring your passion for great service and teamwork.
- Other info: We welcome flexible working arrangements and support diversity and inclusion in the workplace.
Availability Window
| Days | From time | To time |
|---|---|---|
| Sun | 13:00:00 | 17:00:00 |
| Mon | 16:00:00 | 19:00:00 |
| Wed | 09:00:00 | 17:00:00 |
Our Phone Shop colleague rate of pay starts from £12.87 an hour. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues joining us in Tesco Mobile a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12), we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; therefore, if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.
Customers are at the heart of everything we do.
It takes lots of different people to run a store, and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- You’ll meet great people, learn new things, and be part of a diverse, welcoming team.
- Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
- Delivering a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in good working order and available for customers, listening for and acting on customer feedback.
- Creating an impression for customers that you can be proud of, role modeling great standards of dress, and being ready to serve customers.
- Following the service culture in your department, role modeling helpful and friendly service behaviors, and demonstrating enthusiasm to do what’s right for customers.
- Protecting the legal brand by delivering legal compliance, understanding all safe and legal routines, demonstrating due diligence on your department.
- Supporting your manager to control costs in your department and deliver budgets, supporting the department to maintain stock record accuracy and be prepared for stock control routines.
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The drive and motivation to work in a sales and service environment.
- Ability to adapt to working in a fast-paced, ever-changing environment.
- A passion for the latest technology.
- The ability to build relationships with colleagues to create a team spirit, having fun, and celebrating success.
- Being punctual, well-presented, and ready to be a brand ambassador.
Our vision at Tesco is to become every customer\’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities, and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet.
Diversity, equity, and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We’re proud to have been accredited as a Disability Confident Leader, and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
Please note
Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leaver’s age for your country, please click here.
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm, or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery, and driving roles.
On occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date to manage all applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
For more information about us, please visit www.tescoplc.com.
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Tesco Colleague - Phone Shops - Northcott Extra employer: Tesco UK
Contact Detail:
Tesco UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Phone Shops - Northcott Extra
✨Tip Number 1
Make sure to highlight your availability clearly during any conversations or interviews. Since Tesco values flexibility, showing that you can adapt to their scheduling needs will make you a more attractive candidate.
✨Tip Number 2
Familiarise yourself with Tesco's customer service culture. Being able to discuss how you would embody their values and deliver great service will demonstrate your alignment with their mission.
✨Tip Number 3
Show enthusiasm for technology and how it enhances customer experience. As the role involves working in a phone shop, being knowledgeable about the latest tech trends can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your teamwork skills. Tesco emphasises a collaborative environment, so sharing examples of how you've successfully worked in teams will resonate well with the hiring managers.
We think you need these skills to ace Tesco Colleague - Phone Shops - Northcott Extra
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Tesco Colleague position. Tailor your application to highlight how your skills and experiences align with what Tesco is looking for.
Showcase Customer Service Skills: Since customers are at the heart of Tesco's operations, emphasise any previous experience in customer service. Use specific examples to demonstrate your ability to deliver great service and handle customer feedback effectively.
Highlight Flexibility and Team Spirit: Mention your availability and willingness to adapt to different working hours as outlined in the job description. Also, share experiences that showcase your ability to work well in a team and contribute to a positive work environment.
Express Passion for Technology: Given the emphasis on technology in the role, express your enthusiasm for the latest tech trends. Share any relevant experiences or knowledge that demonstrate your passion and ability to engage with customers about technology.
How to prepare for a job interview at Tesco UK
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering great service during the interview. Share examples of how you've gone above and beyond for customers in previous roles, as this aligns perfectly with Tesco's commitment to customer satisfaction.
✨Demonstrate Flexibility
Since Tesco values flexibility in working hours, be prepared to discuss your availability openly. If your schedule doesn't match exactly with their requirements, highlight your willingness to adapt and find a solution that works for both parties.
✨Emphasise Team Spirit
Talk about your ability to work well in a team and build relationships with colleagues. Share experiences where you contributed to a positive team environment, as this is crucial for creating a welcoming atmosphere in the store.
✨Be Punctual and Presentable
Arrive on time for your interview and dress appropriately to reflect the brand's standards. Being punctual and well-presented shows that you take the role seriously and are ready to be a brand ambassador for Tesco.