Tesco Colleague - Phone Shops - Midsomer Norton Superstore

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Our Phone Shop colleague rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us in Tesco Mobile a minimum of 12 guaranteed hours each week.

We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; therefore, if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

It takes many different people to run a store, and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s part of what makes it so exciting.

• Being a colleague in one of our stores means helping to serve our shoppers better every day.
• You’ll meet great people, learn new things, and be part of a diverse, welcoming team.
• Whether you seek stability, flexibility, or career progression, this role can suit your needs.

• Delivering a great shopping experience for customers every day, following all opening and closing routines, ensuring facilities are in good working order, and responding to customer feedback.
• Creating a positive impression, role-modeling high standards of dress, and being ready to serve customers.
• Following service culture, demonstrating helpful and friendly behaviors, and showing enthusiasm to do what’s right for customers.
• Ensuring legal compliance, understanding safety routines, and demonstrating due diligence in your department.
• Supporting your manager to control costs, meet budgets, and maintain stock record accuracy for stock control routines.

• A passion for delivering excellent service, greeting customers with a smile, and serving with pride.
• Motivation to work in a sales and service environment.
• Ability to adapt in a fast-paced, changing environment.
• A passion for human connection.
• Ability to build relationships with colleagues, foster team spirit, and celebrate success.
• Being punctual, well-presented, and ready to represent the brand.

Our vision at Tesco is to become every customer\’s favorite way to shop, whether at home or on the go. Our core purpose is ‘Serving our customers, communities, and planet a little better every day’. Serving means more than transactions; it involves acting responsibly and sustainably for all stakeholders, communities, and the planet.

Diversity, equity, and inclusion (DE&I) at Tesco mean that everyone should feel represented and able to be themselves at work. We are a place where Everyone’s Welcome.

We understand that life varies for each of us. That’s why we support flexible working arrangements. Whether you\’re starting your career, seeking flexibility, or experiencing life changes like caring responsibilities or nearing retirement, talk to us about how we can support you.

We’re proud to be a Disability Confident Leader and are committed to an inclusive, accessible recruitment process. For accessibility support, please click here.

Please note:

Tesco recruits individuals who have passed the school leaver’s age. To find out the school leaver’s age for your country, please click here.

Candidates over 18 are only accepted for roles requiring early morning or late evening shifts or involving work in areas such as warehouses, alcohol, counters, bakery, or driving roles.

During high application volumes, some roles may close earlier than advertised. We can only provide feedback to those who attend an interview.

For more about us, visit www.tescoplc.com

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