At a Glance
- Tasks: Join our team to serve customers, manage stock, and create a welcoming shopping experience.
- Company: Tesco is a leading retailer committed to serving customers and communities sustainably.
- Benefits: Enjoy flexible hours, competitive pay starting at £12.87, and opportunities for career progression.
- Why this job: Be part of a diverse team, learn new skills, and make a positive impact every day.
- Qualifications: Must be over school leaver's age; passion for customer service and teamwork is essential.
- Other info: We support flexible working and are committed to diversity and inclusion.
Availability Window
| Days | From time | To time |
|---|---|---|
| Sun | 10:00:00 | 16:00:00 |
| Mon | 10:00:00 | 18:00:00 |
| Wed | 10:00:00 | 18:00:00 |
| Sat | 14:00:00 | 19:00:00 |
Our Phone Shop colleague rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues joining us in Tesco Mobile a minimum of 12 guaranteed hours each week.
We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; therefore, if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.
Customers are at the heart of everything we do.
It takes lots of different people to run a store, and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- You’ll meet great people, learn new things, and be part of a diverse team where everyone is welcome.
- Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
- Delivering a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in good working order and available for customers, listening for and acting on customer feedback.
- Creating an impression for customers that you can be proud of, role modeling great standards of dress and being ready to serve customers.
- Following the service culture in your department, role modeling helpful and friendly service behaviors, and demonstrating enthusiasm to do what’s right for customers.
- Protecting the legal brand by delivering legal compliance, understanding all safe and legal routines, and demonstrating due diligence in your department.
- Supporting your manager to control costs in your department and deliver budgets, supporting the department to maintain stock record accuracy, and being prepared for stock control routines.
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The drive and motivation to work in a sales and service environment.
- Ability to adapt to working in a fast-paced, ever-changing environment.
- A passion for human connection.
- The ability to build relationships with colleagues to create a team spirit, have fun, and celebrate success.
- To be at work on time, well presented, and ready to be a brand ambassador.
Our vision at Tesco is to become every customer\’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities, and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet.
Diversity, equity, and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That\’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We’re proud to have been accredited as a Disability Confident Leader, and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
Please note
Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country, please click here.
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery, and driving roles.
On occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date to manage all applications appropriately. We will only be able to offer individual feedback to those who attend an interview.
For more information about us, please visit www.tescoplc.com
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Tesco Colleague - Phone Shops - Ludlow Superstore employer: Tesco UK
Contact Detail:
Tesco UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Phone Shops - Ludlow Superstore
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service ethos. Understanding their commitment to serving customers and communities will help you align your responses during any interviews or discussions.
✨Tip Number 2
Be prepared to discuss your availability openly. Since Tesco is flexible with scheduling, showing that you're adaptable and willing to work within their specified hours can make you a more attractive candidate.
✨Tip Number 3
Highlight any previous experience in retail or customer service. Even if it's informal, sharing stories about how you've engaged with customers or worked in a team can demonstrate your suitability for the role.
✨Tip Number 4
Show enthusiasm for the role and the company. Expressing a genuine interest in working at Tesco and being part of their diverse team can set you apart from other candidates.
We think you need these skills to ace Tesco Colleague - Phone Shops - Ludlow Superstore
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Tesco Colleague position. Highlight your relevant experience in customer service and teamwork in your application.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the role. Emphasise your ability to work in a fast-paced environment, your passion for customer service, and any previous retail experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your values align with Tesco's commitment to diversity, equity, and inclusion, and express your willingness to adapt to flexible working hours.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Tesco UK
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering great service during the interview. Share examples of how you've gone above and beyond for customers in previous roles, as this aligns with Tesco's commitment to putting customers at the heart of everything they do.
✨Demonstrate Flexibility
Since Tesco values flexibility in scheduling, be prepared to discuss your availability openly. If your times don't match exactly with their requirements, explain how you can still meet their needs and adapt to the role.
✨Emphasise Team Spirit
Highlight your ability to work well within a team. Share experiences where you've collaborated with colleagues to achieve common goals, as Tesco values building relationships and creating a positive team environment.
✨Prepare for Fast-Paced Scenarios
Be ready to discuss how you handle fast-paced and ever-changing environments. Provide examples from past experiences where you've successfully adapted to changes or challenges, showcasing your resilience and problem-solving skills.