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For Companies At a Glance
- Tasks: Serve customers with a smile and ensure a great shopping experience.
- Company: Join Tesco, a diverse and inclusive workplace that values every individual.
- Benefits: Earn from £12.87 per hour, with flexible hours and career progression opportunities.
- Why this job: Be part of a team that makes a real difference in customers' lives every day.
- Qualifications: Passion for customer service and ability to thrive in a fast-paced environment.
- Other info: Flexible working options available to suit your lifestyle.
Availability Window
- Sun: 10:00–16:00
- Tue: 10:00–19:00
- Wed: 10:00–19:00
- Fri: 10:00–19:00
- Sat: 09:00–19:00
Pay and Hours
Our Phone Shop colleague rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues joining us in Tesco Mobile a minimum of 12 guaranteed hours each week.
We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.
Customers are at the heart of everything we do.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
Key Responsibilities
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
- Delivering a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in a good working order and available for customers, listening for and acting on customer feedback.
- Creating an impression for customers that you can be proud of, role‑modelling great standards of dress and being ready to serve customers.
- Following the service culture in your department, role‑modelling helpful and friendly service behaviours and demonstrating enthusiasm to do what’s right for customers.
- Protecting the legal brand by delivering legal compliance, understanding all safe and legal routines demonstrating due diligence on your department.
- Supporting your manager to control costs in your department and deliver budgets, supporting the department to maintain stock record accuracy and be prepared for stock control routines.
Essential Skills & Qualifications
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The drive and motivation to work in a sales and service environment.
- Be able to adapt to working in a fast‑paced, ever‑changing environment.
- A passion for human connection.
- The ability to build relationships with colleagues to create a team spirit, having fun and celebrating success.
- To be at work on time, well presented and ready to be a brand ambassador.
Company Vision
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, Equity and Inclusion
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
Flexible Working
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life‑changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
Accessibility
We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
Important Information
Please note
Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country please click here.
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Additional Information
For more information about us please visit www.tescoplc.com.
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Tesco Colleague - Phone Shops - Fareham Whiteley Superstore employer: Tesco UK
Contact Detail:
Tesco UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Phone Shops - Fareham Whiteley Superstore
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how your personal values align with theirs. It’s all about demonstrating that you’re not just looking for a job, but you genuinely want to be part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about serving customers, think of examples from your past experiences where you’ve gone above and beyond for someone. Be ready to share these stories during your chat.
✨Tip Number 3
Be flexible and open-minded about your availability. If your schedule doesn’t match exactly with what they’re looking for, don’t hesitate to apply anyway! Tesco values flexibility, so let them know how you can adapt.
✨Tip Number 4
Finally, don’t forget to follow up after your interview! A quick thank-you message can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decisions.
We think you need these skills to ace Tesco Colleague - Phone Shops - Fareham Whiteley Superstore
Some tips for your application 🫡
Show Your Availability: Make sure to highlight your availability in your application. We want to know when you can work, especially since we have specific time slots for shifts. If your schedule is close but not exact, don’t hesitate to mention that!
Emphasise Customer Service Skills: Since customers are at the heart of what we do, it’s crucial to showcase any experience you have in customer service. Share examples of how you've gone above and beyond to help customers in previous roles.
Be Yourself: We value diversity and inclusion, so let your personality shine through in your application. Don’t be afraid to share what makes you unique and how you can contribute to our team spirit!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Tesco UK
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Tesco Colleague involves. Familiarise yourself with the job description and think about how your skills align with the responsibilities, like delivering great customer service and maintaining stock accuracy.
✨Show Your Passion for Customer Service
During the interview, express your enthusiasm for helping customers. Share examples from your past experiences where you went above and beyond to ensure customer satisfaction. This will show that you truly embody Tesco's commitment to serving customers well.
✨Be Ready to Discuss Flexibility
Since Tesco values flexibility, be prepared to discuss your availability and how it aligns with their scheduling needs. If your times don’t match exactly, don’t hesitate to mention your willingness to adapt, as this shows your commitment to the role.
✨Demonstrate Team Spirit
Tesco is all about teamwork, so highlight your ability to work well with others. Share stories that showcase your collaborative spirit and how you’ve contributed to a positive team environment in previous roles.