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For Companies At a Glance
- Tasks: Serve customers, maintain store standards, and support a friendly shopping experience.
- Company: Join Tesco, a leading retailer committed to serving communities and the planet.
- Benefits: Earn from £12.87 per hour, with guaranteed hours and flexible scheduling.
- Why this job: Be part of a diverse team, learn new skills, and make a real impact.
- Qualifications: Passion for customer service and ability to thrive in a fast-paced environment.
- Other info: Great opportunities for career progression and a welcoming workplace culture.
Availability Window
Mon 09:00–19:00
Fri 09:00–19:00
Sat 09:00–16:00
Pay and Hours
Our phone shop colleague rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues joining us in Tesco Mobile a minimum of 12 guaranteed hours each week.
We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.
Responsibilities
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
- Delivering a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in a good working order and available for customers, listening for and acting on customer feedback.
- Creating an impression for customers that you can be proud of, role modelling great standards of dress and being ready to serve customers.
- Following the service culture in your department role modelling helpful and friendly service behaviours and demonstrating enthusiasm to do what’s right for customers.
- Protecting the legal brand by delivering legal compliance, understanding all safe and legal routines demonstrating due diligence on your department.
- Supporting your manager to control costs on your department and deliver budgets, supporting the department to maintain stock record accuracy and be prepared for stock control routines.
Qualifications
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The drive and motivation to work in a sales and service environment.
- Be able to adapt to working in a fast paced ever-changing environment.
- A passion for human connection.
- The ability to build relationships with colleagues to create a team spirit, having fun and celebrating success.
- To be at work on time, well presented and ready to be a brand ambassador.
Our Vision
Our vision at Tesco is to become every customer\’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
Application Process
Please note Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country please click here.
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
For more information about us please visit www.tescoplc.com
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Tesco Colleague - Phone Shops - Cumbernauld Extra employer: Tesco UK
Contact Detail:
Tesco UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Phone Shops - Cumbernauld Extra
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how your passion for great service aligns with their mission of serving customers better every day.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios in the store. Being able to demonstrate your ability to connect with customers will set you apart.
✨Tip Number 3
Be flexible with your availability. If you can work hours that are close to what they need, let them know! Tesco loves to support flexibility, so don’t hesitate to mention it.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest roles and updates there, making your job search easier.
We think you need these skills to ace Tesco Colleague - Phone Shops - Cumbernauld Extra
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for delivering great service shine through. We want to see that you genuinely care about helping customers and creating a positive shopping experience.
Tailor Your Application: Make sure to customise your application to reflect the specific role at Tesco. Highlight any relevant experience or skills that match the job description, especially your ability to adapt in a fast-paced environment.
Be Yourself: We value diversity and want you to feel comfortable being yourself. Don’t hesitate to share your unique background and experiences in your application – it’s what makes you stand out!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Tesco UK
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Tesco colleague involves. Familiarise yourself with the responsibilities and the company’s vision. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about delivering great service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to demonstrate your passion for customer connection.
✨Be Flexible and Open-Minded
Tesco values flexibility, so if your availability doesn’t match exactly with their requirements, don’t hesitate to mention it. Show that you’re willing to adapt and work with them to find a schedule that suits both parties.
✨Dress to Impress
As a potential brand ambassador, your appearance matters. Dress smartly for the interview to reflect the standards Tesco expects from its colleagues. This shows that you take the opportunity seriously and are ready to represent the brand well.