Tesco Colleague - Phone Shops - Ballymoney Castle St Superstore
Tesco Colleague - Phone Shops - Ballymoney Castle St Superstore

Tesco Colleague - Phone Shops - Ballymoney Castle St Superstore

Ballymoney Full-Time No home office possible
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At a Glance

  • Tasks: Join our team to serve customers and create a welcoming shopping experience.
  • Company: Tesco is a leading retailer committed to serving customers, communities, and the planet.
  • Benefits: Enjoy flexible hours, competitive pay starting at £12.87, and a supportive work environment.
  • Why this job: Be part of a diverse team, learn new skills, and enjoy a fun, fast-paced atmosphere.
  • Qualifications: No specific qualifications required; just bring your passion for great service and teamwork.
  • Other info: We welcome flexible working arrangements and celebrate diversity in our workplace.

Availability Window

Availability windows: Sunday 12:45:00–18:00; Thursday 09:00:00–19:00:00; Friday 09:00:00–19:00:00; Saturday 09:00:00–19:00:00.

Our Phone Shop colleague pay starts from £12.87 per hour. Additional payments may also apply depending on location. Its our policy to offer new colleagues joining us in Tesco Mobile a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.

Customers are at the heart of everything we do.

It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.

  • Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
  • You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
  • Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
  • Delivering a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in a good working order and available for customers, listening for and acting on customer feedback.
  • Creating an impression for customers that you can be proud of, role modelling great standards of dress and being ready to serve customers.
  • Following the service culture in your department role modelling helpful and friendly service behaviours and demonstrating enthusiasm to do what’s right for customers.
  • Protecting the legal brand by delivering legal compliance, understanding all safe and legal routines demonstrating due diligence on your department.
  • Supporting your manager to control costs on your department and deliver budgets, supporting the department to maintain stock record accuracy and be prepared for stock control routines.
  • A passion for delivering great service, greeting customers with a smile, and serving them with pride
  • The drive and motivation to work in a sales and service environment
  • Be able to adapt to working in a fast paced ever-changing environment.
  • A passion for the latest technology
  • The ability to build relationships with colleagues to create a team spirit, having fun and celebrating success
  • To be at work on time, well presented and ready to be a brand ambassador

Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please read more.

Please note

Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country please read more.

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

For more information about us please visit www.tescoplc.com

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Tesco Colleague - Phone Shops - Ballymoney Castle St Superstore employer: Tesco UK

At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment where every colleague is valued. With flexible working options, a commitment to employee growth, and a focus on delivering exceptional customer service, our Ballymoney Castle St Superstore is the perfect place for those seeking a rewarding career in retail. Join us to be part of a diverse team that celebrates success and fosters a culture of collaboration and respect.
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Contact Detail:

Tesco UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Tesco Colleague - Phone Shops - Ballymoney Castle St Superstore

✨Tip Number 1

Familiarise yourself with Tesco's values and customer service ethos. Understanding their commitment to serving customers and communities will help you align your responses during any interviews or discussions.

✨Tip Number 2

Be prepared to discuss your availability openly. Since Tesco is flexible with scheduling, showing that you're adaptable and willing to work within their specified hours can make you a more attractive candidate.

✨Tip Number 3

Demonstrate your passion for technology and customer service. Share examples of how you've engaged with customers in the past or how you keep up with the latest tech trends, as this aligns with the role's requirements.

✨Tip Number 4

Showcase your teamwork skills. Tesco values a collaborative environment, so be ready to share experiences where you've successfully worked as part of a team to achieve common goals.

We think you need these skills to ace Tesco Colleague - Phone Shops - Ballymoney Castle St Superstore

Customer Service Skills
Communication Skills
Teamwork
Adaptability
Sales Skills
Time Management
Attention to Detail
Problem-Solving Skills
Technical Knowledge of Mobile Phones
Flexibility
Positive Attitude
Ability to Work in a Fast-Paced Environment
Brand Ambassadorship
Legal Compliance Awareness

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Tesco Colleague position. Tailor your application to highlight how your skills and experiences align with what Tesco is looking for.

Highlight Customer Service Skills: Since this role focuses on delivering great service, make sure to emphasise any previous experience in customer service. Use specific examples that demonstrate your ability to engage with customers and provide a positive shopping experience.

Show Flexibility: Tesco values flexibility in working hours. In your application, mention your availability and willingness to adapt to different shifts. This shows that you are open to meeting the company's scheduling needs.

Express Enthusiasm for Technology: Given the emphasis on technology in the role, express your passion for the latest tech. Mention any relevant experience or interest in technology that could enhance your performance as a Tesco Colleague.

How to prepare for a job interview at Tesco UK

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for delivering great service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this role is all about creating a positive shopping experience.

✨Demonstrate Flexibility

Since Tesco values flexibility, be prepared to discuss your availability and how it aligns with their needs. If you can adapt to changing schedules or work different hours, highlight this during your conversation.

✨Emphasise Team Spirit

Talk about your ability to work well in a team and build relationships with colleagues. Share experiences where you contributed to a positive team environment, as this is crucial for success in a store setting.

✨Prepare for Situational Questions

Expect questions that assess how you would handle specific situations, such as dealing with difficult customers or managing stock. Think of relevant examples from your past experiences that showcase your problem-solving skills and adaptability.

Tesco Colleague - Phone Shops - Ballymoney Castle St Superstore
Tesco UK
Location: Ballymoney

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