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For Companies At a Glance
- Tasks: Serve customers, assist with store operations, and create a welcoming atmosphere.
- Company: Join Tesco, a leading retailer committed to serving communities and the planet.
- Benefits: Earn from £12.45 per hour, with night premiums and flexible hours.
- Why this job: Be part of a diverse team, learn new skills, and make a real impact.
- Qualifications: Passion for customer service and ability to work well in a team.
- Other info: Opportunities for career progression and a fully inclusive recruitment process.
Availability Window
Days and hours: Sun, Fri and Sat 23:00 to 08:00.
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores inside the M25. For all hours worked between midnight and 6am you will receive an additional night premium of £2.35 per hour worked. Additional payments may also apply depending on location.
It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Responsibilities
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
- Knowledge and service delivery: Knowing your customers and serving them with passion and pride; giving great natural service.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet their needs at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Understanding store performance and the part you play in driving service, sales, reducing waste and delivering profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Following our values, being welcoming to everyone and adhering to our policies.
- Occasionally, you may be required to accept deliveries into the store.
Qualifications & Skills
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers to create a positive shopping experience.
- Ability to take initiative and make decisions that are right for customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit and celebrate success.
- Be punctual, well-presented and act as a brand ambassador.
- Willingness to work across the store as needed.
Our vision at Tesco is to become every customer\’s favourite way to shop, whether they are at home or on the move. Our core purpose is “Serving our customers, communities and planet a little better every day.”
We are committed to diversity, equity and inclusion and to providing a fully inclusive and accessible recruitment process. For more information on accessibility support please read the relevant details.
We are proud to have been accredited Disability Confident Leader and will provide an accessible recruitment process. For information on accessibility support, please read the relevant details.
Please note: Tesco will only recruit individuals who have passed the school leaver’s age. The school leaver age varies by country; please check the local requirements. We can only accept candidates over the age of 18 for roles requiring working before 6:15 am or after 9:45 pm, or involving areas such as warehouse, beers, wines and spirits, counters, bakery and driving roles.
On occasions when there are high volumes of applicants, some roles may close earlier than the advertised end date to manage applications. Feedback is provided to those who attend interviews. For more information about us please visit www.tescoplc.com.
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Tesco Colleague Nights - Hartlepool Extra employer: Tesco UK
Contact Detail:
Tesco UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague Nights - Hartlepool Extra
✨Tip Number 1
Get to know Tesco's values and mission. When you walk into that interview, show us how your passion for customer service aligns with our goal of serving customers, communities, and the planet better every day.
✨Tip Number 2
Practice your people skills! We want to see how you build rapport with customers and colleagues. Think of examples where you've gone above and beyond to create a positive experience for someone.
✨Tip Number 3
Be ready to showcase your flexibility. Whether it’s working nights or jumping between different roles in the store, let us know how adaptable you are and how you can contribute to our diverse team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Tesco Colleague Nights - Hartlepool Extra
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for delivering great service shine through. We want to see that you genuinely care about making customers happy and creating a positive shopping experience.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Mention any relevant experience in customer service or teamwork, as these are key to being a successful Tesco colleague.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate applications that are easy to read and get straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our official website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our values there.
How to prepare for a job interview at Tesco UK
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Tesco Colleague involves. Familiarise yourself with the responsibilities listed in the job description, like serving customers and working across different store areas. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Passion for Customer Service
Tesco values great customer service, so be ready to share examples of how you've delivered excellent service in the past. Think about times when you went above and beyond for a customer or helped create a positive shopping experience. This will demonstrate that you align with their core purpose of serving customers better every day.
✨Be Ready to Discuss Teamwork
As a Tesco Colleague, you'll be part of a diverse team. Prepare to talk about your experiences working in teams, how you communicate openly with others, and how you contribute to a positive team spirit. Highlighting your ability to build relationships with colleagues will show that you're a good fit for their inclusive culture.
✨Dress the Part and Be Punctual
First impressions matter! Dress smartly for your interview and arrive on time. Being punctual shows that you respect the interviewer's time and are serious about the opportunity. Plus, it sets a positive tone for the rest of the conversation, making you appear well-prepared and professional.