Tesco Colleague - Customer Service Desk - Bideford Superstore

Availability Window

• Mon 08:00 – 11:30
• Tue 08:00 – 14:00
• Wed 14:00 – 21:15
• Thu 15:00 – 21:15
• Fri 15:00 – 21:15
• Sat 10:30 – 16:30

Pay & Hours

Hourly rate starts at £12.45 and increases to £13.66 for shops within the M25 area. Additional payments may apply based on location.

You will be offered a minimum of 16 guaranteed hours per week. Flexibility for part‑time hires (minimum 12 hours) is also available.

Role Overview

Customers are at the heart of everything we do. This role is for proactive, customer‑focused colleagues who enjoy a variety of tasks in a fast‑paced environment.

Responsibilities

• Serve shoppers and provide excellent customer service.
• Maintain a welcoming, inclusive atmosphere.
• Handle product handling, pick and replenish stations.
• Record and process returns, waste, and safety checks.
• Sign in visitors and manage store keys.
• Communicate with Shift Leaders, Managers, and Security.
• Participate in seasonal, community and charity events.
• Adhere to health, safety and fire procedures.
• Deliver on our values and brand standards.

Qualifications & Skills

• Passion for delivering great service to customers.
• Excellent rapport building; customer leave satisfied.
• Initiative and decision making in the right direction.
• Team player with open communication.
• Build relationships for team spirit and success.
• Punctual, professional and brand ambassador.

Diversity & Inclusion

We welcome applicants from all backgrounds. We provide a flexible, inclusive working environment and support for all employees.

Legal & EEO

We are an equal opportunity employer and we are committed to our diversity and inclusion policies.