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- Tasks: Join our team at the Customer Service Desk, helping shoppers and providing excellent service.
- Company: Tesco is a leading retailer in the UK, dedicated to customer satisfaction and community support.
- Benefits: Enjoy flexible hours, 20+ days holiday, colleague discounts, and wellbeing services.
- Why this job: Be part of a diverse team, gain valuable experience, and enjoy a supportive work culture.
- Qualifications: Must be over 18; no prior experience required, just a passion for helping others.
- Other info: Flexible scheduling options available; minimum guaranteed hours of 16 per week.
Tesco UK • Aylesbury • Apply by 31-May-2025 About the role Availability Window Days From time To time Sun 09:45:00 16:15:00 Tue 15:00:00 19:00:00 Fri 10:00:00 14:00:00 Sat 15:00:00 19:00:00 Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location. Itâ€s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if youâ€d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you. The table shows the periods of time in the week weâ€d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and youâ€ll have 3 weeks†notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times youâ€re available to work match closely but not exactly to the times we are advertising, weâ€d still love to hear from you. to read more. Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. Itâ€s a committed role, full of everyday challenges, but thatâ€s one of the things that makes it so exciting. Being a colleague in one of our stores means that you will help to serve our shoppers better every day. Youâ€ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you. PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE. What is in it for you Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays) Request flexible working from day one Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home Access to free wellbeing services with a range of resources to support your mind, body, and life Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5% Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes Uniform provided and policies to support you for all of lifeâ€s moments, big and small Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
Tesco Colleague - Customer Service Desk - Aylesbury Tring Rd Superstore employer: Tesco UK
Contact Detail:
Tesco UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Customer Service Desk - Aylesbury Tring Rd Superstore
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service approach. Understanding their commitment to putting customers first will help you align your responses during any interviews or discussions.
✨Tip Number 2
Prepare to discuss your experience in customer service. Think of specific examples where you've successfully handled customer queries or resolved issues, as this will demonstrate your suitability for the role.
✨Tip Number 3
Show your flexibility and willingness to work varied hours. Since the role offers flexible scheduling, emphasising your availability can make you a more attractive candidate.
✨Tip Number 4
Research the Aylesbury Tring Rd Superstore specifically. Knowing about the store's operations and any recent news can help you engage in meaningful conversations during the interview process.
We think you need these skills to ace Tesco Colleague - Customer Service Desk - Aylesbury Tring Rd Superstore
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Tesco Colleague position. Tailor your application to highlight relevant experience in customer service and teamwork.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles in customer service or retail. Use specific examples to demonstrate how you've successfully handled customer queries or worked effectively in a team.
Showcase Flexibility: Since the role offers flexible working hours, mention your availability clearly. If you can work during the specified times, make sure to highlight this in your application.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Tesco UK
✨Understand Tesco's Values
Before your interview, make sure you understand Tesco's core values, especially their focus on customer service. Be prepared to discuss how you can contribute to creating a positive shopping experience for customers.
✨Showcase Your Teamwork Skills
As this role involves working with a diverse team, highlight your ability to collaborate and communicate effectively with others. Share examples from past experiences where you successfully worked as part of a team.
✨Prepare for Common Customer Service Scenarios
Think about common customer service situations you might encounter at the Customer Service Desk. Prepare responses that demonstrate your problem-solving skills and ability to handle difficult situations with grace.
✨Ask Insightful Questions
At the end of the interview, be ready to ask questions that show your interest in the role and the company. Inquire about training opportunities, team dynamics, or how success is measured in the position.