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- Tasks: Serve customers with passion, support store operations, and create a welcoming atmosphere.
- Company: Join Tesco, a leading retailer committed to serving communities and the planet.
- Benefits: Earn £12.45 per hour, flexible hours, and opportunities for career progression.
- Why this job: Be part of a diverse team, meet great people, and make a real impact.
- Qualifications: No specific qualifications required; just a passion for customer service.
- Other info: Flexible working options available; we celebrate diversity and inclusion.
Availability Window
- Sunday: 06:00 - 12:00
- Tuesday: 18:00 - 23:00
- Wednesday: 18:00 - 23:00
- Saturday: 06:00 - 12:00
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
It is our policy to offer new colleagues a minimum of 16 guaranteed hours each week. If you prefer fewer hours (down to a minimum of 12) we also have opportunities for this and would still love to hear from you.
The table shows the periods of time in the week we would like you to be available. We will schedule your contracted hours within these times and you will have 3 weeks’ notice of your shifts. We are happy to support flexibility – if your availability matches closely but not exactly what we advertise, we’d still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
Role Responsibilities
- Being a colleague means that you will help to serve our shoppers better every day.
- You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life‑changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.
Please note we will only recruit individuals who have passed the school leaver’s age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beer, wine and spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Tesco Colleague - Cardiff Maes Y Coed Express employer: Tesco UK
Contact Detail:
Tesco UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Cardiff Maes Y Coed Express
✨Tip Number 1
Get to know Tesco's values and mission. When you walk into that interview, show us how your passion for customer service aligns with our goal of serving customers, communities, and the planet a little better every day.
✨Tip Number 2
Be ready to chat about your availability and flexibility. We love candidates who can adapt to our scheduling needs, so if you can work those hours we need, let us know how you can fit in!
✨Tip Number 3
Show off your teamwork skills! At Tesco, we thrive on collaboration, so share examples of how you've worked well with others in the past. We want to see that team spirit shining through!
✨Tip Number 4
Don’t forget to ask questions during your interview! This shows us you're genuinely interested in the role and the company. Plus, it’s a great way to find out if Tesco is the right fit for you too.
We think you need these skills to ace Tesco Colleague - Cardiff Maes Y Coed Express
How to prepare for a job interview at Tesco UK
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Tesco values flexibility, so if your schedule is a bit different from what they’ve advertised, don’t hesitate to mention it. This shows that you’re keen and willing to work with them.
✨Show Your Passion for Customer Service
Since customers are at the heart of Tesco, be prepared to discuss your experiences in customer service. Share specific examples where you went above and beyond to help a customer or how you handled a challenging situation. This will demonstrate your commitment to delivering great service.
✨Emphasise Team Spirit
Tesco is all about teamwork, so highlight your ability to work well with others. Talk about times when you collaborated with colleagues to achieve a common goal or how you contributed to a positive team atmosphere. This will show that you can fit into their diverse team.
✨Be Yourself and Live the Values
Tesco wants to see the real you! Be genuine in your responses and align your answers with their core values. Discuss how you can contribute to creating an inclusive environment and how you embody their mission of serving customers and communities better every day.