Tesco Shift Leader - Days - Rugby Helvelyn Way Express

Availability Window: Tue – Sat: 14:30 – 23:15.

Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location. We offer a minimum of 16 guaranteed hours per week, with part‑time options down to 12 hours. The availability window is the period we’d like you to be available to work. We will schedule your contracted hours within these times and provide three weeks’ notice of your shifts. We support flexibility; if your available times are close but not exact, we’d still like to hear from you.

Customers are at the heart of everything we do.

• Work in a fast‑paced retail environment, with a variety of tasks
• Take ownership of running duty shifts and coordinate the team to deliver a clean, well‑stocked store that exceeds customer expectations
• Serve customers, listening to them and ensuring they leave the store satisfied
• Seek ways to improve service, including coaching colleagues and giving feedback
• Guide and support colleagues in‑store, ensuring a safe work and shopping environment
• Maintain a thorough understanding of store performance and assist managers with actions that improve operations
• Lead from the front, setting a great example in everything you do
• Coordinate the store team to deliver an easy, fuss‑free shopping experience for customers
• Support colleagues in achieving daily priorities and taking regular breaks
• Open and close the store, completing duty cover and making decisions that promote safety
• Act as the go‑to person for day‑to‑day queries in the absence of a manager
• Ensure the store is always clean, tidy and well‑presented
• Assist managers in coordinating seasonal, community and charity events
• Create a positive, inclusive team atmosphere and celebrate great service
• Keep the team informed about communications, changes or updates
• Remain knowledgeable about store performance, simplifying operations where possible
• Coordinate store improvements and remove obstacles to great service
• Follow health and safety routines and ensure colleagues do the same
• Recognise and celebrate colleagues who provide excellent service
• Model thoughtful customer service and lead the team towards exceeding expectations
• Build strong relationships with colleagues, fostering an inclusive environment
• Communicate clearly across all channels, keeping the team well‑informed
• Take the lead and oversee the store in the absence of a manager
• Make flexible, adaptive decisions that keep customers and colleagues satisfied
• Motivate and inspire the team to deliver beyond expectations
• Stay curious and seek ideas to serve customers, communities and the planet better every day

Please note you must be 18 or over to apply.

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and to be yourself at work. We are a place where everyone’s welcome.

We welcome chats about flexible working. Whether you’re at the start of a career or have life‑changing circumstances, speak to us about how we can support you.

We are proud to be a Disability Confident Leader and are committed to a fully inclusive and accessible recruitment process.

We can only accept candidates over 18 if the role requires working before 06:15 am or after 09:45 pm, or involves certain areas such as the warehouse, beer, wine, spirits, counters, bakery or driving roles.

When high volumes of applicants arise, roles may close earlier than advertised. We will only provide interview feedback to candidates who attend an interview.