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- Tasks: Serve customers with a smile and ensure a great shopping experience.
- Company: Join Tesco, a diverse and inclusive workplace that values every individual.
- Benefits: Earn from £12.87 per hour, with flexible hours and career progression opportunities.
- Why this job: Be part of a dynamic team and make a real difference in customer service.
- Qualifications: Passion for service, ability to adapt, and a team spirit.
- Other info: Flexible working options available to suit your lifestyle.
The predicted salary is between 12 - 14 £ per hour.
Availability Window
- Sun: 10:00–16:00
- Thu: 14:00–19:00
- Fri: 09:00–14:00
Our Phone Shop colleague rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues joining us in Tesco Mobile a minimum of 12 guaranteed hours each week. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
Delivering a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in a good working order and available for customers, listening for and acting on customer feedback.
Creating an impression for customers that you can be proud of, role modelling great standards of dress and being ready to serve customers.
Following the service culture in your department role modelling helpful and friendly service behaviours and demonstrating enthusiasm to do what’s right for customers.
Protecting the legal brand by delivering legal compliance, understanding all safe and legal routines demonstrating due diligence on your department.
Supporting your manager to control costs on your department and deliver budgets, supporting the department to maintain stock record accuracy and be prepared for stock control routines.
A passion for delivering great service, greeting customers with a smile, and serving them with pride.
The drive and motivation to work in a sales and service environment.
Be able to adapt to working in a fast paced ever-changing environment.
A passion for human connection.
The ability to build relationships with colleagues to create a team spirit, having fun and celebrating success.
To be at work on time, well presented and ready to be a brand ambassador.
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process.
Please note Tesco will only recruit individuals who have passed the school leaver’s age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
For more information about us please visit www.tescoplc.com
Tesco Colleague - Phone Shops - Royston Extra employer: Tesco UK
Contact Detail:
Tesco UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Phone Shops - Royston Extra
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how your personal values align with theirs, especially around customer service and teamwork. It’ll help you stand out as a candidate who truly gets what Tesco is all about!
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural! Think about examples from your past experiences that highlight your ability to deliver great service and work in a team. We want to hear your stories!
✨Tip Number 3
Dress smartly and arrive on time for your interview. First impressions matter, and being well-presented shows you’re serious about the role. Plus, it’s a great way to demonstrate that you can be a brand ambassador for Tesco!
✨Tip Number 4
Don’t hesitate to ask questions during your interview! It shows your interest in the role and helps you understand if Tesco is the right fit for you. Plus, we love candidates who are engaged and curious!
We think you need these skills to ace Tesco Colleague - Phone Shops - Royston Extra
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to know who you are beyond just your work experience. Show us your passion for customer service and how you connect with people.
Tailor Your Application: Make sure to customise your application to match the role. Highlight any relevant experience or skills that align with what we’re looking for in a Phone Shop colleague. It shows us you’ve done your homework and are genuinely interested!
Show Your Flexibility: If your availability doesn’t perfectly match our schedule, don’t sweat it! Just mention your flexibility in your application. We appreciate candidates who are willing to adapt and work with us to find a suitable arrangement.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Tesco UK
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Tesco values flexibility, so if your schedule is close to what they need, don’t hesitate to mention it. This shows you’re keen and willing to work with them.
✨Show Your Customer Service Skills
Since customers are at the heart of Tesco, be prepared to share examples of how you've provided excellent service in the past. Think of specific situations where you went above and beyond for a customer, as this will demonstrate your passion for delivering great service.
✨Dress to Impress
As a potential brand ambassador, your appearance matters. Dress smartly for the interview to reflect the standards Tesco expects from its colleagues. A neat and professional look can make a positive first impression.
✨Emphasise Team Spirit
Tesco values teamwork and a positive atmosphere. Be ready to discuss how you’ve built relationships with colleagues in previous roles. Share stories that highlight your ability to work well in a team and contribute to a fun, collaborative environment.
