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- Tasks: Provide remote support for fire maintenance issues and ensure safety compliance.
- Company: Join Tesco, a dynamic company that blends retail and technology.
- Benefits: Flexible working options, inclusive culture, and career development opportunities.
- Why this job: Make a real impact on safety while collaborating with diverse teams.
- Qualifications: Experience in maintenance, customer service, and fire safety regulations.
- Other info: Supportive environment where your growth and well-being are priorities.
The predicted salary is between 36000 - 60000 £ per year.
Join our dynamic Property Maintenance team as a Service Support Engineer, where you will play a key role in keeping our stores and offices running smoothly, safely, and efficiently. This is a fantastic opportunity for someone who thrives on solving problems, collaborating across teams, and making a real impact every day.
Responsibilities
- Provide remote technical support to proactively diagnose and resolve fire-related maintenance issues, ensuring timely and permanent solutions.
- Act as first-line support for the Fire Technical Manager and field teams.
- Play an active role in the national fire risk assessment project, driving compliance and safety.
- Use available systems to identify trends and opportunities that improve maintenance operations.
- Collaborate with colleagues across functions to optimize resource allocation and dispatch programs, building strong relationships and managing expectations effectively.
- Develop and implement formal incident and investigation methodologies to strengthen our ways of working.
- Conduct site visits as required to support technical needs and ensure standards are met.
- Maintain a safe environment for colleagues and customers in all stores and offices.
- Ensure all assets are repaired within agreed timeframes to minimize disruption.
- Put community, customer, and colleague welfare at the heart of every decision.
- Meet all statutory and compliance requirements consistently.
- Manage workload efficiently to maximize productivity and deliver results.
- Be cost-conscious in all actions while treating others with respect and fairness.
Qualifications
- Maintenance and/or engineering experience.
- Customer service in a relevant fast moving 24/7 business.
- 5 years’ experience within a relevant industry provider in a related engineering role.
- Fire background of installing/maintaining fire equipment and alarm systems.
- Proven experience in servicing and maintaining fire detection and suppression systems.
- Knowledge of fire safety standards and regulations (BS 5839, BS 5306, BS EN 54, BS 9997).
- FIA (Fire Industry Association) training or equivalent.
- Strong diagnostic and problem-solving skills.
- Full UK driving license.
We champion a balance that lets you thrive both in and out of work. Whether you’re just kicking off your career, juggling passions, or navigating big life events, we’re here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support. We’re proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, please note that you can click here for more information. And if you’re interested in joining our team but don’t tick every box, don’t let that hold you back from applying.
Property Support Engineer - Fire employer: Tesco UK
Contact Detail:
Tesco UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Support Engineer - Fire
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for getting noticed by the hiring team.
✨Tip Number 2
Prepare for the interview by researching common questions related to fire safety and maintenance. Think of examples from your past experience that showcase your problem-solving skills and ability to work under pressure.
✨Tip Number 3
Show your passion for the role! During interviews, express why you’re excited about the opportunity to contribute to the Property Maintenance team and how you can make a difference in keeping stores and offices safe.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email to Tony Allen can go a long way in showing your enthusiasm and professionalism. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Property Support Engineer - Fire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Property Support Engineer role. Highlight your maintenance and engineering experience, especially in fire safety, to show us you’re the right fit!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this role. Share specific examples of how you've solved problems in previous jobs, and how you can contribute to our dynamic team.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention your strong diagnostic and problem-solving skills. We love candidates who can think on their feet and come up with effective solutions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Tesco UK
✨Know Your Fire Safety Standards
Make sure you brush up on the relevant fire safety standards and regulations like BS 5839 and BS 5306. Being able to discuss these confidently will show that you’re not just familiar with the technical side, but that you also understand the importance of compliance and safety in your role.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experience where you successfully diagnosed and resolved maintenance issues. Highlighting specific instances where you made a real impact will demonstrate your ability to think on your feet and contribute positively to the team.
✨Emphasise Team Collaboration
Since this role involves working closely with various teams, be ready to talk about how you’ve collaborated in the past. Share stories that illustrate your ability to build strong relationships and manage expectations effectively, as this is key to optimising resource allocation.
✨Be Cost-Conscious and Customer-Focused
During the interview, express your understanding of the balance between cost management and customer welfare. Discuss how you’ve approached this in previous roles, ensuring that you treat colleagues and customers with respect while being mindful of budget constraints.
