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For Companies At a Glance
- Tasks: Lead a dynamic team to provide top-notch customer service and expert sales advice.
- Company: Join Tesco UK, a leading retailer known for its commitment to customer satisfaction.
- Benefits: Enjoy 20+ days holiday, flexible working, discounts, and exclusive deals on tech.
- Why this job: Be part of a supportive culture that values your growth and well-being.
- Qualifications: No specific qualifications required; just bring your passion for customer service!
- Other info: This role covers two sites: Catterick Garrison and Northallerton.
The predicted salary is between 28800 - 43200 £ per year.
About the role
You will lead and motivate your team to communicate with our customers, offering expert sales advice and support to ensure they receive the best deal that meets their requirements, delivers value, and provides a great shopping experience, earning their loyalty.
Successful applicants will be required to provide bank details before their start date.
What is in it for you
- Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays)
- Flexible working requests from day one
- 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard, plus an additional card for family
- Access to free wellbeing services supporting your mental and physical health
- Exclusive deals on handsets and SIMs, shareable with family and friends
- Life cover of five times your salary and a pension with matching contributions up to 7.5%
- Flexible benefits, including discounts, shares, and cycle-to-work schemes
- Uniform provided and policies supporting all life moments
- Access to colleague networks for diverse backgrounds
Phone Shop Manager - Dual site - Catterick Garrison & Northallerton employer: Tesco UK
Contact Detail:
Tesco UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Phone Shop Manager - Dual site - Catterick Garrison & Northallerton
✨Tip Number 1
Familiarise yourself with the latest mobile technology trends and products. Being knowledgeable about the latest handsets and services will not only help you in interviews but also show your passion for the industry.
✨Tip Number 2
Demonstrate your leadership skills by sharing examples of how you've successfully managed teams in the past. Highlighting your ability to motivate and inspire others will be crucial for a managerial role.
✨Tip Number 3
Network with current employees or professionals in the retail sector. Engaging with them can provide insights into the company culture and expectations, which can be beneficial during your interview.
✨Tip Number 4
Prepare to discuss how you would enhance customer experience in a dual-site environment. Think about strategies that could improve communication and service delivery across both locations.
We think you need these skills to ace Phone Shop Manager - Dual site - Catterick Garrison & Northallerton
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Phone Shop Manager position. Tailor your application to highlight relevant experience and skills that align with what Tesco UK is looking for.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous management experience, customer service skills, and any sales achievements. Use bullet points for clarity and focus on quantifiable results where possible.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have successfully led teams and improved customer experiences in previous positions. Make it personal and engaging.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Tesco UK
✨Know the Company and Role
Before your interview, make sure to research Tesco UK and understand their values, especially around customer service. Familiarise yourself with the responsibilities of a Phone Shop Manager, as this will help you tailor your answers to show how you can lead and motivate a team effectively.
✨Demonstrate Leadership Skills
As a Phone Shop Manager, you'll need to showcase your leadership abilities. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. This will demonstrate your capability to manage dual sites effectively.
✨Prepare for Customer Scenarios
Expect questions about handling customer interactions. Think of scenarios where you provided excellent customer service or dealt with difficult situations. Highlight your problem-solving skills and ability to ensure a great shopping experience.
✨Ask Insightful Questions
At the end of the interview, be ready to ask questions that show your interest in the role and the company. Inquire about team dynamics, training opportunities, or how success is measured in the position. This not only shows your enthusiasm but also helps you gauge if the role is right for you.
